Fairfield Inn By Marriott New York Laguardia Airport Astoria

“Fantastic experience!”

This hotel is larger than I had imagined it to be. It can be a tad bit noisy since it is located right by the highway. There are great restaurants around the area. Queens, in general, is an extremely diverse borough of NYC. I needed the space to conduct interviews and there were plenty of it for … more

This hotel is larger than I had imagined it to be. It can be a tad bit noisy since it is located right by the highway. There are great restaurants around the area. Queens, in general, is an extremely diverse borough of NYC. I needed the space to conduct interviews and there were plenty of it for private conversations. The staff were wonderful. They took their time and demonstrated patience when answering all of my questions. Overall, I had a fantastic experience there. Specifically, Emili was very helpful with some questions and concerns I had. We communicated both via email and phone and she was extremely responsive. I would definitely return!

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“Nice hotel for connecting through LaGuardia!”

Clean room, friendly staff, free airport shuttle. This was a nice hotel, rooms are modern but a bit small. The breakfast was average, but this was a great location to LaGuardia airport for our next days flight to Europe. Walkable to several restaurants. There is a lot of road noise in the room 24 h… more

Clean room, friendly staff, free airport shuttle. This was a nice hotel, rooms are modern but a bit small. The breakfast was average, but this was a great location to LaGuardia airport for our next days flight to Europe. Walkable to several restaurants. There is a lot of road noise in the room 24 hours a day, but that’s more because of location in the city!

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“Fairfield inn Astoria”

I ended up getting a room here after my flight out of LaGuardia was cancelled. Weather was crazy that evening. I didn't have enough points to pay for my stay and ended up purchasing 11,000 to cover the cost of the room. Regular rates were in excess of 400 dollars Friday night. I had a king cella… more

I ended up getting a room here after my flight out of LaGuardia was cancelled. Weather was crazy that evening. I didn't have enough points to pay for my stay and ended up purchasing 11,000 to cover the cost of the room. Regular rates were in excess of 400 dollars Friday night. I had a king cellar room which I'd located on the lower level of the property. The room itself was fine but the television did not work. I contacted the front desk for assistance and was told the issue with the television was due to weather. The TV in the gym beside my room was working fine. They eventually sent someone to my room. The "engineer" was the same person who operated the hotel shuttle. His conclusion was that there was an issue with a remote control and he decided to get another. That did not resolve my issue. The TV wouldn't even power on manually so obviously the issue was with the tv rather than the weather. I went back and forth with the front desk staff for nearly four hours and was eventually moved to a room on the 4th floor and the television worked fine. I've been trying to communicate with the hotel manager to express my issues but no one is returning my calls. As a platinum member of their rewards program, I definitely expect better service than this. I definitely would have stayed elsewhere if I had known their customer service was this terrible.

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“Just ok”

This hotel is just ok. It is very small but maybe that’s what you get in this area. The lobby stair area is super congested and I did not find the staff super helpful. The rooms are very small which make it hard if you have more than 2 guests.