Eurostars Wall Street

“No frills!”

This hotel is currently under renovation & it needs it. You have to carry your luggage up and down a flight of stairs because the lift is out of service. They only have one luggage carrier that we saw so you’ll have to wait until it’s brought back. Our room was very spacious but only had one small … more

This hotel is currently under renovation & it needs it. You have to carry your luggage up and down a flight of stairs because the lift is out of service. They only have one luggage carrier that we saw so you’ll have to wait until it’s brought back. Our room was very spacious but only had one small uncomfortable chair to sit on and only a queen size bed. The TV was tiny for the size wall it’s mounted on and there is a huge air conditioning unit in the window right next to the bed which blew air on us all night long!! The location is good for access to all things in the Wall Street & South Street area. The old elevators are ok but slow. Also, we did not see any amenities like coffee. Very bare bones!

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“A potentially good hotel that needs a lot of work”

The hotel is undoubtedly in a great location close to several subway stations and lower Manhattan. It's within walking distance of Chinatown, The Brooklyn Bridge and South Ferry. Though if you're after evening nightlife and restaurants, you will have to walk at least a few blocks as most of the pla… more

The hotel is undoubtedly in a great location close to several subway stations and lower Manhattan. It's within walking distance of Chinatown, The Brooklyn Bridge and South Ferry. Though if you're after evening nightlife and restaurants, you will have to walk at least a few blocks as most of the places in the immediate vicinity are closed after normal working hours. The hotel itself is decent enough, it's got all the amenities needed and has very spacious rooms for the area. It is let down however by its general state of repair and a feeling of lack of care. The whole place feels very dated and rough around the edges, you've got scratched and scuffed walls and paint, broken picture frames, furniture full of marks and scratches. It just feels like it needs a complete refurb and it was maybe nice like 10-15 years ago. In terms of cleaning. The room seemed clean enough when we arrived, though the pillows sticking out of the cases did have some stains. But the standard of housekeeping throughout our stay was very basic. They just came in and made the bed, emptied the bin, folded the towels and replenished the toilet paper. It didn't even seem like they had swept the floor, they didn't replace the glasses in the bathroom. The worst though was that on two occasions our room was left open and unlocked by the housekeeping staff. It seemed that the door should slam shut and lock when closed but it just stayed ajar if not pulled closed. We mentioned this to the receptionist who sent someone to "fix" it, but it happened again! Luckily nothing was taken but literally anyone could have walked into our room whilst we were out which made us feel a little anxious whilst out during the day.

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