Description
Facilities: The hotel has a lift and features 399 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The … more
Meals: The dining area includes a restaurant and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Parking (extra charge)
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- Computer room
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Wi-Fi
- Pay-per-use Wi-Fi
- Services
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Cash machine
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Public bathroom
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Computer room
- Vending machines
- Heated pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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This property has additional information that you can
see here
Very good
Based on 3258 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 3 featured reviews out of 3258 TripAdvisor reviews
A
AbdelrahmanA971
Cairo, Egypt
17/10/2024
“Good stay in New York”
I have stayed in the hotel, friendly staff , they give complimentary cookies and water which was kinda cool. Rooms are ok compared to New York standards , more spacious than other hotels in New York, however not too fancy. Only problem with the hotel is that it is very crowded and expensive but it… more
T
tjpal86
Bensenville, Illinois
11/10/2024
“24 NY trip”
Hotel is nice. Staff is friendly and everything is clean. Check in time is too late and trying to get a room anytime before 4 is rough. Elevator situation is a joke, 2 elevators for the whole building. Just walked down 28 flights most mornings.
T
Tuan N
Ho Chi Minh City, Vietnam
21/09/2024
“Very poor hotel with only hot water.”
I am still staying at the hotel right now and be very upset and disappointed with the hotel service. I am not saying about other things, such as small room with poor amenities etc., I am only saying about the water. My room is 4107 and it only has hot water. I was very embarrassed trying to finish … more