Aloft New York Brooklyn

“Enjoyable Stay”

This small 170-plus-room hotel with a bright, cheerful lobby felt intimate and welcoming. Its close proximity to the DeKalb subway station and the City Point, which houses a Target store, a Trader Joe’s, and the DeKalb Market Hall that offers a dazzling array of cosines, plus several interesting ... more

This small 170-plus-room hotel with a bright, cheerful lobby felt intimate and welcoming. Its close proximity to the DeKalb subway station and the City Point, which houses a Target store, a Trader Joe’s, and the DeKalb Market Hall that offers a dazzling array of cosines, plus several interesting restaurants right adjacent to it, made it a good choice of stay when visiting Brooklyn. Our room on the 17th floor facing the City Center was quiet, cozy, and clean. It came with a small fridge. The bed was comfortable, and the shower water was strong. The staff were courteous and helpful. We had a very enjoyable stay.

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“Brooklyn Is A Vibe”

I'm a Marriott kind of guy, and Aloft is my kind of chain. Love the boutique style of rooms and hotel amenities. Vibes are more chill and less corporate than other brands. The hotel is near a lot of subway stations, so it is easy to get to Manhattan for any tourists visiting NYC. The hotel has a ... more

I'm a Marriott kind of guy, and Aloft is my kind of chain. Love the boutique style of rooms and hotel amenities. Vibes are more chill and less corporate than other brands. The hotel is near a lot of subway stations, so it is easy to get to Manhattan for any tourists visiting NYC. The hotel has a nightclub on the roof, so the higher your room, the higher your chances of hearing the bass to "Drop It Like It's Hot" bumping in the hallways.

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“Kudos and Thanks to team member Angelica ! Check your bill carefully and get copies”

This review is overdue and the main reason for my writing it is to give Kudos and Thanks to team member Angelica ! Check your bill and folio carefully on check out and make sure the amount is correct and that you get an email copy to avoid the issues I had to deal with. I stayed at the Aloft ... more

This review is overdue and the main reason for my writing it is to give Kudos and Thanks to team member Angelica ! Check your bill and folio carefully on check out and make sure the amount is correct and that you get an email copy to avoid the issues I had to deal with. I stayed at the Aloft Brooklyn April 2-5. The hotel is an excellent location, very close to the subway, Target, Trader Joe and in the Trader Joe / Target location there is a very cool basement with lots of pop up restaurants and a really good brewery. The hotel seems to be a converted office building and the rooms are adequate, a bit small compared to other Alofts I have stayed in but they have everything needed for a nice stay. I checked out 2 days early (was reserved through April 7) and asked and was assured multiple times that I would not be charged for the nights of April 5th and 6th. I got a printed folio when checking out on April 5th for $976. Later in the month when I checked my credit card bill I found I was billed for $1624 ! That was $648 OVER the correct amount. I disputed the charge with Chase and called the hotel MANY times and was assured it would be corrected, to no avail. Angelica the only person that actually helped me. She assured me she would make sure the error was corrected and that my account would be credited the $648 owed. She was patient and had a great customer service attitude and should be commended ! Thank You Angelica

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“Basic digs, good location, noise alert!”

Super basic digs in a good location, but not a good option for light sleepers! The hotel was clean, fairly well-managed, and offered the typical Aloft experience, but this location is NOT for light sleepers! The heating/AC unit is necessary to keep on all night to drown out street noise, but it... more

Super basic digs in a good location, but not a good option for light sleepers! The hotel was clean, fairly well-managed, and offered the typical Aloft experience, but this location is NOT for light sleepers! The heating/AC unit is necessary to keep on all night to drown out street noise, but it makes VERY loud noises in the middle of the night - maybe it was just wear and tear because the unit worked, but noisy enough to wake us up every night! The only other note is that the hotel is super overpriced in December for the holidays, but so is every other hotel in the city. (Would expect Aloft to offer lower prices for its demographic?) Otherwise, decent 3-night stay.

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