33 Seaport Hotel New York

“Amazing, accommodating exceeds expectations.”

I am so unbelievably grateful for this incredible property. The staff are so accommodating, Robert is the absolute best, the room was amazing, the restaurant is great for hanging out in even all day for calls. I’d highly recommend this property.

“The restaurants are messy but hotel is excellent”

If you’re considering booking a room with a view of Peck Slip or the Waterfront, it might not be worth it. The upgrade is only a few dollars more, but there’s not much difference unless you go all out for one of the top-tier suites that truly offer the views shown in their promotional materials. I … more

If you’re considering booking a room with a view of Peck Slip or the Waterfront, it might not be worth it. The upgrade is only a few dollars more, but there’s not much difference unless you go all out for one of the top-tier suites that truly offer the views shown in their promotional materials. I upgraded to a Waterfront room via Expedia, but the view was underwhelming—mostly short buildings and brick walls. The staff is friendly and actively promotes the hotel’s two restaurants and bars before check-in. One of the restaurant managers, a lady, was particularly helpful. I ordered a drink around 4 PM, but since the bartender wasn’t there yet, she made one for me. It was so good I wanted another. When the bartender arrived, he made it differently, commenting that the manager didn’t know how to make cocktails. Ironically, I preferred her version. At checkout, the bartender realized he had made the wrong drink, but no compensation was offered. Later that evening, around 8:30 PM, I took my son to their other restaurant, assuming we’d easily get a table since we were hotel guests. Unfortunately, they had a large party, so seating wasn’t available. I asked about a to-go order, but the bar manager was rude and seemed uninterested in serving a mom with a child. Thankfully, an Asian waiter stepped in to help, explaining that the kitchen was very busy and our order would take over an hour.

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“Convenient hotel right next to the seaport”

We had a two king bed room which was a lovely size for two adults and two children. It would be nice to have a family option on the higher floors with the balconies. Good walking distance to the seaport and financial district, 10 mins to the local subway. The staff were amazing, door staff partic… more

We had a two king bed room which was a lovely size for two adults and two children. It would be nice to have a family option on the higher floors with the balconies. Good walking distance to the seaport and financial district, 10 mins to the local subway. The staff were amazing, door staff particularly. The bar charges are a bit silly, $9 plus tax and tip for a bottle of corona when you could walk to the next block and get it for half that, no wonder the bar was always empty. The TVs in the rooms could do with showing local NY channels rather than just national cable channels, the air-con could do with being serviced as was quite loud, and whilst the showers are a nice size, the water pressure is a bit weak. Otherwise a lovely stay.

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“An unexpected “Destination Fee” on bill at checkout.”

A very nice hotel but with one unexpected and unpleasant surprise at checkout: a “Destination Fee.” I had booked through a travel agent one room at $315 a night. When I checked out, my bill included an additional nightly charge of $35 plus about another $5 in taxes on that amount. I objected o… more

A very nice hotel but with one unexpected and unpleasant surprise at checkout: a “Destination Fee.” I had booked through a travel agent one room at $315 a night. When I checked out, my bill included an additional nightly charge of $35 plus about another $5 in taxes on that amount. I objected on the grounds that no destination fee had been stated in the confirmation of my reservation. The desk clerk said , without further explanation, that addition of the fee was the hotel policy. The duty manager was no more helpful, providing me with an email address and phone number to contact accounting if wished to. After an unreturned email and phone calls to a full mailbox, I called the front desk back and was transferred to a manger who said that they would make an exception and eliminate the fee and taxes from my bill. They have done that.

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