Magnolia New Orleans

“Good hotel in transition”

As some have mentioned, this hotel is still transitioning from the Magnolia to the Hilton brand. It seems as though some parts of the hotel haven’t caught up yet. The staff here are fantastic and friendly. Can’t say anything negative there. When I visited there was construction out front and it … more

As some have mentioned, this hotel is still transitioning from the Magnolia to the Hilton brand. It seems as though some parts of the hotel haven’t caught up yet. The staff here are fantastic and friendly. Can’t say anything negative there. When I visited there was construction out front and it was impossible to park to valet. I ended up parking in a nearby lot and it was $25 cheaper anyway. My room faced the inside courtyard which meant no view but it was quiet. My air conditioning couldn’t be adjusted at all but thankfully the room was cool enough. If you are on an upper floor you will need to wait quite a long time to get hot water. Mine never really got that hot but I guess it was adequate. Also, my toilet would make noises like there was a lot of air in the line so I’m guessing they need to work on the plumbing some more. Last night while I was sound asleep I suddenly heard a beep and realized the smoke detector in my room needed a battery change. Unfortunately I couldn’t reach it and didn’t think anyone would be available at 4AM so my noise canceling headphones had to help me make it through the night. Lastly, the restaurant is going through changes so it was a limited breakfast and no lunch or dinner. Location is great and easy to walk to many places. Overall I’d would probably stay here again but aid make sure everything was working first.

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“Too many amazing staff to mention by name!”

Just returned from a six night stay, we arrived the day the hotel transitioned to the Hilton Theo from the Magnolia. All front of house staff were excellent throughout our stay, nothing was too much trouble from recommendations for restaurants, directions and arranging taxis. We encountered a probl… more

Just returned from a six night stay, we arrived the day the hotel transitioned to the Hilton Theo from the Magnolia. All front of house staff were excellent throughout our stay, nothing was too much trouble from recommendations for restaurants, directions and arranging taxis. We encountered a problem with no hot water on our first morning, we were offered several different rooms but as none of them met our requirements, due to needing a walk-in shower, the maintenance staff were able to fix the problem in our original room relatively quickly. The modern decor does not detract from the fact that this is an old building, and as such expect to deal with some quirks, such as running the hot water for several minutes to get it to come through, be patient it’s worth the wait! The housekeeping at this hotel is immaculate, the room we stayed in was huge, although short of storage space, there was a small closet to hang clothes in, but there was no drawers and there was ample space to accommodate a set of drawers, a refrigerator in the room would also be helpful. Overall we had a fantastic stay here, we would not hesitate in recommending this hotel to others and staying here again. The pralines offered by the front desk were also very good!

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“Good and bad”

Good: location,clean, comfortable bed, daily housekeeping, responsive staff. Bad: no towel racks, no drawers, only one hanger in the closet (they brought more upon request), coffee supplies were not replaced until requested. Breakfast was almost gone when I arrived at 9 AM. Street was LOUD. But th… more

Good: location,clean, comfortable bed, daily housekeeping, responsive staff. Bad: no towel racks, no drawers, only one hanger in the closet (they brought more upon request), coffee supplies were not replaced until requested. Breakfast was almost gone when I arrived at 9 AM. Street was LOUD. But this is NOLA. I pulled in the ironing board to set things on

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“Great staff, ok room.”

The staff was extremely friendly and helpful, however, the room had several issues. The tub kept clogging even though someone was sent to fix it, there was water leaking from the ceiling in the bathroom, and the AC did not seem to be working at full capacity. The breakfast was extremely basic with … more

The staff was extremely friendly and helpful, however, the room had several issues. The tub kept clogging even though someone was sent to fix it, there was water leaking from the ceiling in the bathroom, and the AC did not seem to be working at full capacity. The breakfast was extremely basic with just bread products and some apples. Despite my lower than usual rating, I do want to emphasize that the staff was fantastic. Particularly Samuel and Kerry went above and beyond to help us have the best trip possible.

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“Many little inconveniences added up”

Review Pros: - Location to Canal St, the French Quarter, Riverwalk, ferries, etc. learned too late how to ride the street cars. $3 every 24 hours for unlimited rides is really nice. - Great cafes nearby - Hotel was clean and smelled great - Staff was very nice Cons: - Amenities are lacking; I … more

Review Pros: - Location to Canal St, the French Quarter, Riverwalk, ferries, etc. learned too late how to ride the street cars. $3 every 24 hours for unlimited rides is really nice. - Great cafes nearby - Hotel was clean and smelled great - Staff was very nice Cons: - Amenities are lacking; I booked this because “continental breakfast” is listed, hoping to not have to pay for food multiple times a day. I was able to get a muffin and some not great coffee. I opted to go to Streetcar cafe instead. - They’re remodeling their gym too. They do provide complimentary membership to somewhere nearby, but I didn’t try it - The rooms are decent size, it would have been nice to have a mini fridge and microwave, and maybe a small table. Plenty of space for all of them. - Other in conveniences we had were the shower drain wouldn’t stay open so we had to rig it. - Had to request additional towels and toilet paper; cleaner came every day around 4 when we were getting ready to go to dinner. I don’t know when hotels stopped changing sheets and vacuuming, but they don’t do it here. They make the bed and take towels. - The Chromecast on our TV was missing so we couldn’t stream anything, and it didn’t allow us to cast from our phones. - Only one elevator was operational, but luckily there wasn’t a long wait. - Although it’s nothing the hotel can help, there is a lot of homeless and drug use openly on the sidewalks all around the hotel and beyond. Something to be aware of, but seems to be a huge problem in NOLA. I didn’t expect it to that level.

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