Description
Facilities: Guests have a choice of 346 suites, 269 single rooms and 101 double rooms located in a 16-storey main building and a 10-storey auxiliary building. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, … more
Location: Located in the fashionable arts and warehouse district, this city hotel is just steps away from the Ernest N. Morial Convention Center. The French Quarter and famous Bourbon Street are just a stroll from this hotel, as are the Riverwalk Marketplace shopping centre, Harrah's Casino and the Louisiana Children's Museum. There are numerous restaurants and shops, as well as links to the public transport network in the immediate vicinity. The No Union Passenger train station is a 6-minute walk from the hotel, and Wolddenberg Park is 4 minutes on foot. Other nearby places of interest include the D-Day Museum (5 minutes’ walk), Aquarium of the Americas (3 minutes) and Audubon Zoo (6.5 km away). Baton Rouge is around an hour and a half’s drive from the hotel.
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu.
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- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Entertainment
- Casino
- TV lounge
- Pool table
- Shops in hotel
- Computer room
- Aerobics
- Bowling
- Dance hall
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Services
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Public bathroom
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Babysitting service
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Café bar
- Bar
- Activities
- Tennis court
- Golf course (within 3 km)
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
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Very good
Based on 1735 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of New Orleans
Showing 4 featured reviews out of 1735 TripAdvisor reviews
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Allison M
08/03/2025
“Excellent customer service!”
Sincer provided me excellent customer service. I needed documents printed out for a workshop and he made sure the process was smooth and easy! It really reduced my stress, which was already high due to the workshop the next day. Both front desk staff members were exceptionally welcoming and supp… more
Sincer provided me excellent customer service. I needed documents printed out for a workshop and he made sure the process was smooth and easy! It really reduced my stress, which was already high due to the workshop the next day. Both front desk staff members were exceptionally welcoming and supportive.
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L808ZIleed
26/02/2025
“Great Customer Service”
Wow! Talk about great customer service! Sincer was friendly, immediately greeting myself and guest, thanked me for being an Hilton Honors member. Just a great check in! Thank you for making me feeling appreciated and what a great experience for Mardi Gras!! Thank you, Sincer!
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Ashley H
22/02/2025
“Amazing”
Dwayne from valet was absolutely amazing. He was so kind and welcomed me with the biggest bright smile each time we crossed paths. His kindness greeting me every morning with a warm welcome brightened my morning. He holds just a positive attitude and always willing to go above and beyond
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Emily W
19/02/2025
“Amazing Customer Service!!!”
I had an amazing experience while staying here at the Embassy Suites by Hilton New Orleans. At first there was a couple of hiccups because of the group I was staying here with but the customer service here was amazing and able to help solve any issues that happened or needed to be sorted out. I was… more
I had an amazing experience while staying here at the Embassy Suites by Hilton New Orleans. At first there was a couple of hiccups because of the group I was staying here with but the customer service here was amazing and able to help solve any issues that happened or needed to be sorted out. I was especially happy with the kind front door/valley parking service and front desk service. Sincer at the front desk was So Kind and Extremely helpful the whole time I was here!!! Thanks again Sincer for helping make my stay here great and helping us resolve some confusion when I first checked into the hotel. I greatly appreciated you and will recommend this hotel to others!
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