Description
Facilities: The hotel has a lift and features 135 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facili… more
Meals: The dining area includes a restaurant and a bar. Breakfast and dinner are served every day. Staff are also happy to provide children's meals.
- Parking
- Parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Fireplace
- Sun terrace
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Shops in hotel
- Aerobics
- Smoking
- Smoking areas
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Swimming pools
- Sunbeds
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
Good to know
Taxes included in the final price:
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable
This property has additional information that you can
see here
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Excellent
Based on 880 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Naperville - Il
Showing 3 featured reviews out of 880 TripAdvisor reviews
M
Michael S
Nashotah, Wisconsin
30/11/2024
“Nice hotel with bar / restaurant & friendly staff”
We stayed here overnight while visiting family around the Thanksgiving holiday. Our room was very nice, and the bed was comfortable, although we didn't care for their pillows. The hotel has a bar and an onsite restaurant, as well as a store for anything you might need during your stay. The staff me… more
We stayed here overnight while visiting family around the Thanksgiving holiday. Our room was very nice, and the bed was comfortable, although we didn't care for their pillows. The hotel has a bar and an onsite restaurant, as well as a store for anything you might need during your stay. The staff members were very friendly and helpful. We would definitely stay again.
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Lindsay E
26/04/2024
“Fantastic five star hotel in Chicago”
Fantastic stellar customer service. Everyone at the hotel took care of us like kings. Everyone at the hotel was well trained very personable and on a scale of 1 to 10 I would give the whole operation a 20. Great and wonderful experience. Very happy.
N
NavneetKaushal
New Delhi, India
30/09/2024
“Hotel with good places in vicinity”
Pros Proximity to stores and malls No fuss hotel Cons House keeping is 8 am to 4 pm only If you need anything you need to get it yourself from the front desk If you are a gold member per day $10 food and beverages credit has to be asked and not offered by default The lady on reception is not… more
Pros Proximity to stores and malls No fuss hotel Cons House keeping is 8 am to 4 pm only If you need anything you need to get it yourself from the front desk If you are a gold member per day $10 food and beverages credit has to be asked and not offered by default The lady on reception is not exactly helpful They are dingy with water bottles and a 40 cent bottle is sold for $2. Tips Always ask for front facing rooms, the back facing ones faces a building, effectively blocking the window. Body lotion is not provided by default. You need to go to the reception and get it yourself. However if there is a lady on reception chances are she probably will refuse it flatly. If you need plates and cutlery, go and ask from the restaurant. They will give you paper plates and cutlery without any fuss. And there are no charges for it. For gold members if you don’t take $10 credit then you are offered 759 points for the whole stay which exactly are worth nothing. If breakfast is offered for free or complementary, do ensure they put it in the notes under your reservation. Else you will end up haggling with the front desk. Breakfast is $15 per person, which I don’t think is worth the money. It only has basic food items. There are nice eateries nearby to have a better breakfast.
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