Springhill Suites Napa Valley

“Nice hotel for a weekend away in Napa”

Husband and I came here for a relax-by-the-pool babymoon weekend right before the birth of our second baby. We had a nice time. What the hotel lacks in polish, it makes up for with really nice, helpful staff and decent amenities. Pros: - we were initially assigned a small, first floor, cave-like … more

Husband and I came here for a relax-by-the-pool babymoon weekend right before the birth of our second baby. We had a nice time. What the hotel lacks in polish, it makes up for with really nice, helpful staff and decent amenities. Pros: - we were initially assigned a small, first floor, cave-like room facing the parking lot and the management was able to reassign us to a much nicer 3rd floor room facing the pool! This made a huge difference in the quality of our stay. - the rooms have fully operable windows which was amazing. Do great to capture the cool breeze at night instead of running the noisy, stuffy AC - Beautiful pool and nice loungey area with big towels and configurable shade structure. The pool was busy but not too crowded which was nice. Water was lovely and very clean!! -all staff were incredibly kind and helpful -free EV charging was an awesome and unexpected perk -decent free breakfast Cons - older, smaller rooms with awkward layouts. Not a deal breaker for me. - they could really improve the free breakfast with a few small tweaks: 1. Please provide real coffee cups. Drinking coffee out of paper is such a drag plus it's just super wasteful. 2. Would love to see some fresh, cut fruit options 3. Ice at breakfast would be nice. - Location is meh. Know that you will be staying off a pretty busy street in basically a business/office park. This was a fine trade off but something to be aware of going into your stay. - too many tip solicitations signs everywhere. Makes the hotel feel cheap This would be a great, economical place to stay for an out of town family visiting napa for a wedding.

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“Short pleasant stay”

Had a pleasant overnight stay in a room that is good sized, comfortable and has helpful amenities such as a fridge and oven. The TV can swivel and the bed was comfortable. The small gym works for me as it was not crowded. However, the ice-machine did not work in level 3 and the non-heated swimming … more

Had a pleasant overnight stay in a room that is good sized, comfortable and has helpful amenities such as a fridge and oven. The TV can swivel and the bed was comfortable. The small gym works for me as it was not crowded. However, the ice-machine did not work in level 3 and the non-heated swimming pool had lots of leaves and remnants that I didn't want to stay for long. The complimentary breakfast is a nice touch.

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“Good choice ”

We stayed here for a night as a stopover during our California roadtrip. Hotel was not easy to find as its outside Napa Downtown Reception was very friendly and welcoming. Hotel looked well groomed with lovely grounds . Room was clean and beds comfortable We really liked the breakfast . Deliciou… more

We stayed here for a night as a stopover during our California roadtrip. Hotel was not easy to find as its outside Napa Downtown Reception was very friendly and welcoming. Hotel looked well groomed with lovely grounds . Room was clean and beds comfortable We really liked the breakfast . Delicious apple cinnammon muffins , Egg spinach muffins and fresh waffel . Would recommend this hotel .

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“Hotel was Fine, Staff not so Great”

When we tried to check in, the employee said that our reservation had been canceled, even though my friend had reserved the rooms and paid for them previously, then confirmed them the night before we arrived. Another employee came over and said that we should have read the fine print before booking… more

When we tried to check in, the employee said that our reservation had been canceled, even though my friend had reserved the rooms and paid for them previously, then confirmed them the night before we arrived. Another employee came over and said that we should have read the fine print before booking the hotel, and that her credit card had been declined. Three of us (out of four) went to the seating area and looked for other hotels. When they saw that we were looking for other places, they said they still had rooms and gave us a cheaper rate than we had originally booked. Strange. The hotel itself was okay. Small gym, nice fire pit, a small bar, and free breakfast buffet with 3 hot items each day, cereal, bread, etc. Coffee bar, but the coffee frequently ran out and it took a long time for them to refill the urns. As we were checking out, we heard another group checking in, being told that their credit card was declined and their reservation had been canceled (seems to be a common occurrence at this hotel). They were having the same ridiculous conversation we had previously had with the clerks.

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