Monarch Resort

“Just about perfect...”

I'll start with the beginning, parking, checking in, and directions to accessing room and amenities was a breeze. Staff was above and beyond accommodating, housekeeping was amazing. The cleanliness and hospitality was 5 stars. The bed and pillows were perfect-and ordinarily I cannot sleep at all in… more

I'll start with the beginning, parking, checking in, and directions to accessing room and amenities was a breeze. Staff was above and beyond accommodating, housekeeping was amazing. The cleanliness and hospitality was 5 stars. The bed and pillows were perfect-and ordinarily I cannot sleep at all in an unfamiliar place. We had a King spa suite with a huge jet tub in front of a massive window with electric controlled curtain panels (which also felt like a magical reveal of the view in the morning). The continental breakfast was delicious, with Starbucks coffee. My only complaint is that my partner has celiac disease and could not eat anything at the resort. We spoke to several staff and were either told no there's no gluten-free options, they had to ask around (not many people are aware of the severity of celiac and it's totally different than a gluten-free diet preference/fad) or we were told some food 'should' be fine. 'should be' doesn't really work for someone with celiac disease. Some people have immediate symptoms, swelling/bloating, oral sores, headaches, brain fog/disorientation, abdominal pain/bowel issues and long term issues including risk of cancers. It can't be taken lightly. Whenever I ate at the resort, I ate by myself, in front of my partner which made me not enjoy eating. We had to travel 30-60 minutes to find her safe food. With the multiple kitchens/restaurants/a buffet at the resort we were astonished that it wasn't inclusive for people with allergens/health concerns. I will say that a woman, a manager I believe, named Megan, seemed genuinely apologetic/empathetic and I'm hopeful the resort will become more inclusive as we certainly want to visit again! On another positive note, the pool room, gym, and casino really provided much on site entertainment and we wish we had more time there.

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“Decent place to stay”

We spent one night here. As far as we could tell there was no A/C, so we opened the sliding glass door to let the breeze in. We didn't feel safe leaving it open through the night because the balconies are connected & easily accessible by jumping across. The room was clean & comfortable. The hallway… more

We spent one night here. As far as we could tell there was no A/C, so we opened the sliding glass door to let the breeze in. We didn't feel safe leaving it open through the night because the balconies are connected & easily accessible by jumping across. The room was clean & comfortable. The hallway was open with skylights & growing plants. Continental breakfast was good-fresh bagels & muffins, yogurt, fresh fruit. We would stay here again. They won't let you check in early.

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