Courtyard By Marriott New Orleans Metairie

“Loved the stay!”

This is a review of a overnight stay due to a funeral. This was a very nice hotel! We wasn’t expecting the king & sofa bed room to be a suite like room which was 100% great, loved the microwave in it if needed. The bathroom was huge and spread out. Definitely come back if ever back in Metairie.

“Renovation in Progress”

Visited this property in April 2023. The hotel is currently being renovated so construction is on going inside and outside. As far as I know, there is one entrance, which is near the Bistro Bar in the hotel. Construction workers were on site completing renovations long throughout the evening hour... more

Visited this property in April 2023. The hotel is currently being renovated so construction is on going inside and outside. As far as I know, there is one entrance, which is near the Bistro Bar in the hotel. Construction workers were on site completing renovations long throughout the evening hours, which is a good thing because the team of contracted completed a load of work within 48 hours as I witnessed. I just didn't care for a few of the employees attitudes regarding specific services. Otherwise, the hotel is in a great location. Restaurants, shopping, mall, are all within 1 to 5 minute drive. Rooms were already renovated and beautifully decorated. The rooms ending in odd numbers face the front of the hotel. (Just incase you want to park near your room, or so that you have a view of your vehicle). The backside of the hotel still needs loads of work. The area seems safe and as a traveler, no matter where I go, I'm always trying to park where I can see my vehicle. The fitness center and pool were closed (signs posted). There is a small area next to the reception desk to buy toiletries and snacks as needed. I think the Bistro Bar opens in the morning hours for breakfast and later after 5pm for evening purchases. Even with the construction happening, there are lots of tables and seating areas in the lobby. Elevator was a tad bit scary. There are 3 Elevators which all function well. No Elevator certificate posted, but there is a memo that states that it can be viewed. The beds in the rooms were very comfortable. The ice machines on the 3rd and 4th floors were inoperable, but ice is available on the 6th floor. Hotel hall ways were quiet. Downtown New Orleans is just a short drive away. *Beware of the credit card hold that will last for almost a month, with no resolution from the hotel itself. I was told that this was because I don't have a Louisiana bank. I call BS. I've had previous reservations in many Courtyard hotels, outside of Louisiana, and this never happened in over 20 years. I like the hotel, but I travel way too much to have funds being held up for over a month with no resolution.

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