The Westin Ka'anapali Ocean Resort Villas

“Love it !”

People only write reviews when they have some problems during their stay and they never mention about the good things they had. Don’t be that guy! They arrive at 10 am and they want their room to be ready early. The check in time is 4pm. Why you go there at 10am and complain? we have waited 6 hours… more

People only write reviews when they have some problems during their stay and they never mention about the good things they had. Don’t be that guy! They arrive at 10 am and they want their room to be ready early. The check in time is 4pm. Why you go there at 10am and complain? we have waited 6 hours for our room to be ready!! You can start utilizing the property and beach ! They have a lounge that you can change,rest,shower.They have kids club , kids pool with pirate ship, 2 restaurants,bbq grill areas,2gyms, walking paths, basketball hoop, tennis and pickle ball,bunch of pool and the best beaches on the island. But instead of enjoying all these they fight for ocean view rooms or early checking or late check outs.. complaining about the self parking .. if self parking is not available go valet park and tell them the self parking was not available and they will comp the valet fee. Lingy,John and Jerry are phenomenal at the front desk. Lui,Brandon on the top of it at the valet/bell. Chris and Penny are just amazing servers at the Pailolo. Bon did a great job at the Aunties. Love this place will back again fhosho. Small tips for people who is thinking to book here ; don’t check in on Friday or Saturday or your room won’t be ready on time because it’s busy check in days for the owners. Don’t ask for LCO especially if you check out on Friday Saturday and Sunday, you will receive a hard no. Don’t book ocean front or view , most likely you won’t like the view you will get because those rooms are often given to the owners. Instead try to get a room that is easy access to the pools or restaurants or to the lobby. At north my favorite is Building 6 and 1st floor , you can literally walk out from your lanai door and bumm you are at the pool in 10 seconds.

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“Great Family Spot”

Beautiful resort, clean, nice pool for the family including water slide for kids. Plenty of activities offered for the family. It’s convenient to the beach. Covered parking available for your rental. There are chargers if you rent EV but frustrating when they don’t work. They can use some more … more

Beautiful resort, clean, nice pool for the family including water slide for kids. Plenty of activities offered for the family. It’s convenient to the beach. Covered parking available for your rental. There are chargers if you rent EV but frustrating when they don’t work. They can use some more food options. For guests staying fairly long, the food gets repetitive. There are markets close by to buy food to whip up something in their nice full functioning kitchen or grill outside. Nice roomy bathroom and washer/dryer is so convenient.

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“Great for travel with kids but not without flaws”

First things first: it’s a vacation club property not a resort. So expecting resort treatment is going to let you down. However, the property was awesome for our needs. Negative: the concierge staff were ill informed and incredibly pushy. I got emails, phone calls, and an under the door letter fr… more

First things first: it’s a vacation club property not a resort. So expecting resort treatment is going to let you down. However, the property was awesome for our needs. Negative: the concierge staff were ill informed and incredibly pushy. I got emails, phone calls, and an under the door letter from one person within a 24 hr period. I didn’t appreciate that and being badgered negatively impacted my experience. (Do better, Marriott.) also, the concierge staff struggled to make local recommendations and when I agreed to try a restaurant, all they did was pull up open table, which i could have used myself to learn there weren’t reservations available. However, I did book a canoe tour in advance through a less pushy concierge staff member and that was a positive experience. Room type: 2 bedroom villa, ocean front, corner room. It was great but actually two separate apartments connected, the smaller one didn’t have an oceanfront view, which I guess was supposed to be implied by the “corner room” part of the description. I was annoyed but not a deal breaker. The villas themselves were lovely, some minor upkeep issues, but beds were nice and they had all the functional things you needed. Specific questions I had when searching for Maui lodging with kids: 1) my five year old could snorkel off the beach and easily be over a lively reef. The surf tended to get rougher throughout the day, but he did a great job snorkeling first thing in the morning. The reef had at least fifteen types of fish and definitely met our “off the beach snorkeling on demand” goal. 2) the pools were great for kids. The pirate ship pool was 1.5 feet deep but a ton of fun for the kids. The waterslide pool was more of a swimming pool but also had a 1.5 foot pool attached to it. 3) you can walk on boardwalk to nearby resorts and restaurants. It was fine to navigate with a stroller and wheelchair. 4) the property had a playground my kids also loved

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