Marriott Long Beach Downtown

“Location can't be beat!”

Location can't be beat. This hotel used to be the Renaissance which always gets packed during the major events (Grand Prix, concerts, etc). Being a Marriott Bonvoy Platinum, we were upgraded to a harbor view room facing the Terrace Theater which is one of my favorite Long Beach landmarks. The lo… more

Location can't be beat. This hotel used to be the Renaissance which always gets packed during the major events (Grand Prix, concerts, etc). Being a Marriott Bonvoy Platinum, we were upgraded to a harbor view room facing the Terrace Theater which is one of my favorite Long Beach landmarks. The lobby aesthetics are good, room is fairly spaceous, modern and aptly furnished. Will defniitely come back since we go to Long Beach numerous times to visit family.

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“A trip for both business and leisure”

I recently stayed at this property while accompanying my husband for a conference. We stayed at the property for two weeks. It is modern, clean, and I believe they had a recent remodel. There is a pool, gym, Starbucks, and restaurant on site. The location is good as it is across the street from the… more

I recently stayed at this property while accompanying my husband for a conference. We stayed at the property for two weeks. It is modern, clean, and I believe they had a recent remodel. There is a pool, gym, Starbucks, and restaurant on site. The location is good as it is across the street from the convention center and a shopping center, as well as, a brief walk to the beach, restaurants, marina, aquarium, etc. I also walked to the Queen Mary and the ferry to Catalina; that is a bit further, but still walkable. The service is pretty good. Room service was quick and the good was good as far as hotel food goes. We did a fair amount of laundry and that service was good as well. Housekeeping was a bit hit or miss, if they were busy they would sometimes not come at all. Generally, not a big problem for us as we don't expect every day, but if you skip a day or two and then no one comes it's a bit inconvenient. There is parking on site, though I did not use it, so I cannot speak much to the experience.

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“Clean hotel but serious service issues”

The Marriott is a clean hotel and the staff was friendly. On the plus side, internet and TV in the room worked fine, and the fitness center was clean with a good variety of up to date equipment. However, there were serious issues, so I would not go back there for a business trip: 1) Most of the… more

The Marriott is a clean hotel and the staff was friendly. On the plus side, internet and TV in the room worked fine, and the fitness center was clean with a good variety of up to date equipment. However, there were serious issues, so I would not go back there for a business trip: 1) Most of the time, I would wait a few minutes to get hot water at the sink or in the shower. Total waste of water. 2) I was there for 6 days, and one out of 4 elevators (25%) was always not working, which led to some good waits. 3) There is no business center, so I had to go to another hotel to print out some business documents. 4) The motion sensor in the bathroom went off after 5 minutes. I was in the shower, and I waved my hand, then a towel, and all of the lights stayed off. I had to go tothe switch and manually turn it on. Luckily, I left the door open, and there was indirect light from the desk and bed, or else it would have been totally dark in the bathroom - a huge safety risk. That morning (first day), I went to the front desk to ask about getting it fixed. They said they would. That night, after my meetings, I timed it and the sensor went off after just 1 MINUTE. So, I go to front desk and told them that it was worse (2nd day). They apologized and said they would fix it. I came back, and it still went off after 1 minute. So I go back to the front desk AGAIN on the 3rd day and ask again. They said they would fix it. That night, the sensor finally worked - and kept the light on for over 30 minutes! So I just manually turned the bathroom light on and off. Also, the tissue and toilet paper had to be the thinnest and flimsiest types I had ever used. The hotel is located next to Pine Avenue, which has several restaurants within walking distance, so the location is good for foodies. The hotel has a grab and go, "The Market", and you can get a stale bagel and orange juice for about $12.20 (with pretty slow service). So I would suggest going somewhere else for a business trip.

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