Comfort Suites East Lincoln - Mall Area

“Okay but in serious need of repair/renovation (see photos)”

My wife and I stayed here one night and probably would look for other options if back in the area. We had to wait about 15 minutes in a very hot lobby to check in while the person ahead of us dealt with some issue. When we finally got to our room we noticed a large patch on the bathroom door wher… more

My wife and I stayed here one night and probably would look for other options if back in the area. We had to wait about 15 minutes in a very hot lobby to check in while the person ahead of us dealt with some issue. When we finally got to our room we noticed a large patch on the bathroom door where it looks like someone had punched the door. Someone did a rough fill on the door but did not sand or repaint as you can see from the photos. There were cracks in the drywall and one of the bathroom light fixtures was missing. The room did seem to be clean and the bed was not the most comfortable but okay. Breakfast was average to slightly below. We did not try the pool. This property could definitely use some maintenance.

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“4:00 Check in time? You gotta be kidding.”

4:00 check in time is unacceptable. It is not rocket surgery – service vacated rooms first, allow guests in when they arrive. This does not cost the motel anything extra, it is just better management. There were no USB charging stations. The rooms at Comfort Suites East were properly designed wi… more

4:00 check in time is unacceptable. It is not rocket surgery – service vacated rooms first, allow guests in when they arrive. This does not cost the motel anything extra, it is just better management. There were no USB charging stations. The rooms at Comfort Suites East were properly designed with a solid bathroom door that locks. We have been thoroughly disappointed by the recent trend to translucent, unlockable sliding bathroom doors. Our double queen room was large and fully equipped: big TV with lots of channels; fast enough WiFi with no password; desk with office chair; microwave; a couple of large drawers; sofa; upholstered chair; closet with door and wooden hangers; luggage rack; padded footstools/coffee tables; controllable HVAC unit under the window; night stand between the queen beds; fairly effective black out curtains, plenty of lights; iron and ironing board; enough counter space in the bathroom; hair dryer; coffee maker; ample hot water in the shower. Room did not meet my definition of a suite, but there is a partial room divider between the beds and sitting area. We suffered repetitive problems with magnetic strip key cards in a couple of rooms, might take ten tries to properly scan, sometimes we would get the green light, but the door handle wouldn't “catch”. Our bed was short sheeted, I hate to have to remake a motel bed. Included breakfast was standard Comfort Suites fare: three kinds of dry cereal; DIY waffles; bagels; scrambled eggs; sausage; yogurt, and more, I found it satisfying.

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