Hilton Vacation Club Polo Towers Las Vegas

“Pleasant stay”

We stayed at the Polo Towers through an exchange with our vacation club. The staff here is very nice & accommodating, anything you need, just ask. We had a 1 bedroom on the 20th floor. The room was well appointed & very clean. The bed is comfortable, but the couch not so much. It’s very quiet & con… more

We stayed at the Polo Towers through an exchange with our vacation club. The staff here is very nice & accommodating, anything you need, just ask. We had a 1 bedroom on the 20th floor. The room was well appointed & very clean. The bed is comfortable, but the couch not so much. It’s very quiet & conveniently located. They do have a roof top pool, with lots of loungers and some cabanas & a couple of grills. The pool is only 3 ft deep. Also, the elevators are slow, but we didn’t find it to be a big issue. Would definitely stay here again.

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“Great location but facilities not up to Hilton standard”

Check-in was friendly and efficient. I was provided with 2 complimentary bottles of water as a HH Member per day. Vouchers were provided for a local restaurant. The studio with queen bed was an adequate size for a solo traveller.  The selection of items provided for the studio kitchen was helpful. … more

Check-in was friendly and efficient. I was provided with 2 complimentary bottles of water as a HH Member per day. Vouchers were provided for a local restaurant. The studio with queen bed was an adequate size for a solo traveller.  The selection of items provided for the studio kitchen was helpful. The shower was a good size and well screened which is a rarity these days. I would prefer a bath/shower. The bed cover did have a stain but alll other sheets and pillows looked clean. The balcony was a good size with a view of MGM Grand and Excalibur hotels. There were ample power points for charging near the bed. The gym was a good size with both weights and exercise machines. Towels are provided but the water cooler was out of order. The pool is reached by only 2 lifts on the 22nd floor. Pool towels are provided. I found the pool to be very shallow (3ft) and small. It was also very warm. There are showers, toilets, BBQ stations and a jacuzzi. Smoking is not allowed. However, there were some guests smoking which I found unpleasant. The hotel is a short walk to the MGM grand monorail and closer to the Deuce bus stops. I liked visiting Denney's for breakfast but you need to visit before 9am if you don't want to queue.  There was valet parking only on my visit which I didn't understand as there was a large car park left unused. I received messages on my phone and when I asked reception how to access them, I was told to dial 1099. This did not work. So this needs to be added to the guest instructions. Guests complained the lifts were slow.

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