Hampton Inn & Suites Las Vegas South

“Saved Me Money”

I had made a mistake and reserved this hotel instead of the other Hampton Inn in Henderson, where the rest of the family was staying. The original three night reservation was thru Booking.com which created problems in cancelling and rebooking at the other hotel. The staff worked to help correct th… more

I had made a mistake and reserved this hotel instead of the other Hampton Inn in Henderson, where the rest of the family was staying. The original three night reservation was thru Booking.com which created problems in cancelling and rebooking at the other hotel. The staff worked to help correct the problem, and was able to reduce the nightly charge below the original Booking.com reservation charge. I give them an A+ for the quality of service provided.

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“Another great stay”

The hotel is conveniently located on St. Rose Parkway. The staff (Summer, Shelby, Adrian, Brenda, and another lady whose name I can’t remember, my bad) are all so friendly and helpful. Hotel stay includes breakfast and there’s always tea, hot chocolate, and coffee in the lobby. It’s our go-to plac… more

The hotel is conveniently located on St. Rose Parkway. The staff (Summer, Shelby, Adrian, Brenda, and another lady whose name I can’t remember, my bad) are all so friendly and helpful. Hotel stay includes breakfast and there’s always tea, hot chocolate, and coffee in the lobby. It’s our go-to place in Henderson.

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“Check your bill carefully”

The Good The location of the hotel was pretty good. The neighbourhood was safe and there’s food within walking distance if you were hungry. It’s away from the highway so it’s decently quiet overall. The room was given to us (as members) was on the fourth floor and was quiet overall. It was spacious… more

The Good The location of the hotel was pretty good. The neighbourhood was safe and there’s food within walking distance if you were hungry. It’s away from the highway so it’s decently quiet overall. The room was given to us (as members) was on the fourth floor and was quiet overall. It was spacious and well designed with all the necessary details. The room was clean as far as I could tell. Breakfast selection was decent as well. The Bad The air conditioning unit in the room is well due for maintenance. It gave off a burning smell when we put it on heat. It was also extremely noisy at various points of the night. More importantly though, we were charged with a mysterious 10% charge. We paid for the room in full on the website and when we checked in, the lady confirmed that we had paid in full. But the next morning, we noticed that there was an another charge of 10%. We approached the counter to ask and the man on duty was really rude and did not give a proper explanation despite us informing him that his colleague had confirmed we paid in full. We have stayed in many Hampton Inns and are Hilton Honors members and this charge has not ever happened to us before. We really did not like it and will likely not stay again.

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“Avoid noisy room by elevator”

Large room with comfortable bed. Interrupted sleep before midnight and after 6 am due to noise from elevator running. Avoid room by elevator. Pick a room on App gave 2 choices room by elevator and one other. Like top floor so choose elevator room. Digital key doesn’t work until after check in so no… more

Large room with comfortable bed. Interrupted sleep before midnight and after 6 am due to noise from elevator running. Avoid room by elevator. Pick a room on App gave 2 choices room by elevator and one other. Like top floor so choose elevator room. Digital key doesn’t work until after check in so no walk straight to your room

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