Green Valley Ranch Resort And Spa

“Sixty Years and Going Strong at Hank's”

We chose Hank's to celebrate our 60th wedding anniversary. James, Denise and Nick did a wonderful job of making us feel as special as the occasion required. The sommelier, Brian, did a terrific job, as well. The steaks and sides were delicious and the whole crew made our night one to remember!!

“Good but not Great”

It’s nice but not super great. 1. No spa 2. No pool 3. Water pressure in sink non existent. Rooms were pretty nice, staff was friendly. The place is clean and nice. Just nothing to brag on for how it’s hyped up. Will probably stay on the strip next time.

“Not "Luxury" As Advertised”

For years, we have coveted a stay at this “luxurious” hotel but couldn’t afford the high rates advertised. We finally received a good offer ($99 plus various fees, including the hated “resort” fee), so we decided to try it on our last night in LV. Unfortunately, while we love the casino, we were … more

For years, we have coveted a stay at this “luxurious” hotel but couldn’t afford the high rates advertised. We finally received a good offer ($99 plus various fees, including the hated “resort” fee), so we decided to try it on our last night in LV. Unfortunately, while we love the casino, we were disappointed in our room. While we had a view of the parking garage from our small-ish 7th-floor room (or was it the 8th? The room floor numbers are confusing), we were high enough that it was quiet, and we could barely hear the freeway noise below. The room's condition was on par with an aging Best Western, and there’s nothing wrong with that, but we expected something a little nicer. The bathroom needed refurbishment as the sink had cracks, and the shower arm flange was detached from the wall (photos below). While the bathroom was probably clean, it gave us the feeling of needing a good deep scrub. We had wanted a king, but none were available, so we had two queens, which we found reasonably comfortable with good linens. However, since there were two beds, there was no room for an armchair or window-side table, so the only seating was a desk and an upholstered chair. The room also came with one robe, which while is nice, why not two? Whenever that happens, I call the front desk to ensure it wasn’t supposed to come with two, lest we get charged for a second one. We also had only two sets of bathroom towels; at least three sets are usually in a double bedroom. Those with mobility problems should also know that it can be a long trek to the rooms, and signage to the various wings is minimal. If driving, finding the hotel entrance is also challenging, and it appears a valet is required to park in the attached garage. We ended up in the self-parking garage, which again was a long journey to the hotel lobby. The pool is beautiful, and there are lovely outside areas for sitting while enjoying a coffee drink in the morning or an evening drink (there is a Starbucks and a bar in the lobby area). All staff we encountered were very friendly and accommodating. Overall, we enjoyed our stay but were ultimately disappointed in the rooms, which had been advertised as “luxurious.”

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