Courtyard By Marriott Lancaster

“Our go-to hotel in Lancaster”

We’ve stayed at this hotel two years in a row. It’s clean, the rooms seem larger than usual and it seems well managed. Bathrooms are a good size with plenty of counter space. There are several restaurants nearby, Greenfield Inn is great for a special dinner but Issac’s is good for a casual meal.

“Another Great Experience”

This is a superbly managed Marriott property, my go-to place to stay when I have to travel on business to Lancaster, which is about eight times a year. Quiet, comfortable, clean, and always exceeds expectations. One of the unique things about Courtyard properties is the abundance of little shelves … more

This is a superbly managed Marriott property, my go-to place to stay when I have to travel on business to Lancaster, which is about eight times a year. Quiet, comfortable, clean, and always exceeds expectations. One of the unique things about Courtyard properties is the abundance of little shelves and cubbyholes for your stuff. I love it.

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“Inconsistent”

My husband and I, being Bonvoy members, have stayed at this hotel for years. The front desk staff has always been friendly and helpful and the rooms were always consistently clean and comfortable. We have noted that that consistency has been failing over the last few years. One visit we were … more

My husband and I, being Bonvoy members, have stayed at this hotel for years. The front desk staff has always been friendly and helpful and the rooms were always consistently clean and comfortable. We have noted that that consistency has been failing over the last few years. One visit we were given keys to our room and found an open pizza box, with pizza still in it, on an unmade bed. The front desk quickly addressed that and moved us to a better room. This last visit showed more more inconsistency. The most frustrating thing, was the lack of proper lighting in the room. There is no overhead light when entering the room, and where the only mirror, outside of the bathroom, is in the room. It is impossible to see and make use of that mirror with the bathroom door closed. Then every single lamp in the room seems to have a 40 watt bulb, really difficult to see things, especially in the dark wooden closet. We had the room cleaned and linens refreshed once during our visit, and I was surprised that our room looked and smelled so clean unlike when we first entered our room after checking in. We had an outlet near the bed that didn't work, a refrigerator that had an issue with an leg would fall forward when opened, and a phone that couldn't connect to guest services or the front desk. We also had a sink faucet that has hard to find the right temp, it was either scalding hot or cold. I am surprised how hot the water got, and would warn any parent to ensure you check the water temp before having your child wash their hands or step in the shower. The front desk and all the other employees at this hotel and nice and helpful. We will be looking at other options for our next visit, the lighting really made this visit difficult.

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