The Laureate Key West

“Awesome hotel amenities and friendly staff”

I stayed at this hotel for a couple of nights. This apartment/studio type is very clean and spacious with a decent living room, 2-burner electric stove and a mini-fridge. Location is awesome. Only about 5-10 mins to drive to go anywhere on the main Key West area. The front desk staff (Mia?) was so … more

I stayed at this hotel for a couple of nights. This apartment/studio type is very clean and spacious with a decent living room, 2-burner electric stove and a mini-fridge. Location is awesome. Only about 5-10 mins to drive to go anywhere on the main Key West area. The front desk staff (Mia?) was so kind and offered help anything we needed including detergents(complimentary), new and super clean washer/dryers (no charge or coins needed), clean and awesome pool with refreshments. If I had make a few suggestions, there are some things that didn't work and needs fix, I would say the biggest thing is that the sliding door in the bedroom is not completely closing and very awkward for privacy when I and my wife or the teenagers used the bathroom. Then the shower was very slow and the operators are very hard to use. We could never get the right hot/cold water working properly. Then the sofa/bed was very hard to fold back in. We had to try 5-6 times to properly fold it in. These were the reasons for my 4 star.

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“30th anniversary trip”

Although the hotel is labeled as a resort, it’s lacking resort style features such as hot tub, workout facilities, on site restaurants and poolside bar. They also charge you a daily “resort fee” and tell you it covers parking and Wi-Fi. It is about 3 miles from the main tourists areas so it’s quiet… more

Although the hotel is labeled as a resort, it’s lacking resort style features such as hot tub, workout facilities, on site restaurants and poolside bar. They also charge you a daily “resort fee” and tell you it covers parking and Wi-Fi. It is about 3 miles from the main tourists areas so it’s quieter but that does require daily trips to those locations. There are other methods to get down there but the hotel doesn’t offer anything for that. Our room, 201, was a king suite and it’s nice. However, this room has a leak somewhere that causes water to pool on the floor and it’s bad enough to get under the flooring. Discovered this on the 2nd night of our stay while making a late night restroom trip. Stepped in a big puddle of water. Called the front office and they said they would send someone in the morning. Guy came, shut off something under the sink and thought that was the reason. It wasn’t the AC because the pan was dry and the pipes were also dry. The leak continued throughout the stay so we had to use towels from the pool to stem the flow from the AC closet, as that’s where the water was coming from. We used about three towels a day and replaced when they were soaked through. Seems like they should’ve moved us, comp’d us or something because of all of this?

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