Ocean Key Resort & Spa

“Sunsets! Poolside food and drink service in great location”

Location was great, especially for sunsets poolside - and didn’t feel crowded. We stayed through NYE and walkable to the fun stuff but still the feeling of escape when in the room or poolside. Service was wonderful and not overbearing. Harbor views stunning. Rooms were spacious but average otherwis… more

Location was great, especially for sunsets poolside - and didn’t feel crowded. We stayed through NYE and walkable to the fun stuff but still the feeling of escape when in the room or poolside. Service was wonderful and not overbearing. Harbor views stunning. Rooms were spacious but average otherwise. Would have given 5 stars if rooms were at the same caliber as pool, service and location or if the price was consistent with room quality.

less

“Fantastic location and fabulous staff”

Best location among the top hotels in Key West, at a walking distance from all the major downtown attractions, yet fairly secluded with the relaxing waterfront and some parks nearby. All staff members (from front office to cleaners) are super friendly and helpful. Rooms are spacious and clean. Fac… more

Best location among the top hotels in Key West, at a walking distance from all the major downtown attractions, yet fairly secluded with the relaxing waterfront and some parks nearby. All staff members (from front office to cleaners) are super friendly and helpful. Rooms are spacious and clean. Facilities could be better: small swimming pool, with all eyes on you if you do lapses. Even tinier gym. Room insulation is not great; you can definitely hear it when there is partying going on in neighbouring rooms or on Mallory Square.

less

“Resort with a side of Rooster!”

Our family of 3 (husband, wife, 12 year old daughter) stayed at the resort the week of Christmas. We chose the resort based on reviews and location. I'll try to give you some solid feedback as you consider this resort: Location-Excellent! Right at the pier to be able to see the best sunsets each … more

Our family of 3 (husband, wife, 12 year old daughter) stayed at the resort the week of Christmas. We chose the resort based on reviews and location. I'll try to give you some solid feedback as you consider this resort: Location-Excellent! Right at the pier to be able to see the best sunsets each night. Walking distance to so many things and access on foot to the entire Duval St. Ability to rent scooters, golf carts, etc. right there at the hotel and a couple of feet across from the hotel. Downside to location-Daily wake-ups by multipe roosters crowing! We didn't realize this. At first we were like what?!? The roosters and hens literally roost outside the hotel in the trees at night and they wake-up daily at 4am to crow. It became a joke with us as we woke-up to them, laughed a bit, rolled our eyes, and attempted to go back to sleep. Duval St-so many shops to go in and out and like other tourist places, most sell the same things throughout...overpriced trinkets and clothing. Duval St is happening all the time. There is not really a downtime for Duval St until after 2am when the bars close. Lots of live music and people driving golf carts and vehicles blaring music and their base at all hours of the day and night. Definitely a college party, spring break vibe happening on Duval St. It's quaint and can be enjoyable if you like weaving in and out shoulder to shoulder with several other tourists. Public restrooms in the area are slim to none so plan accordingly. When it rains there, the streets in areas flood...literally to the point there is no way to cross them without about 4-5 inches of standing water. You either wait hours for it to subside or your take your chance and walk through it. That was gross, but part of the experience. Hotel: Quaint, but rundown throughout. The beatings it's taken throught the years from salty waters, humidity, etc. make it a real challenge for the maintenance crew to stay on top of. Our room has rusted out door handles and fixtures going out to the balcony, the handles were loose from the door. The bed was a solid 3/5 for comfort. They don't give you much for blankets so be prepared to ask for more. We asked 2 nights in a row just to get to a good comfort level. Feather pillows are meh....if you like that your head molds to them and that's all they do, they're great....otherwise, not the best. The shower was a 3/5. It has a rain shower head with minimal water pressure. I guess it's okay for the initial rinse off, but then you need to switch it over to the handheld shower piece to get pressure to even get shampoo out of your hair. The supplied shampoo/conditioner and body wash worked well for us and one less thing we had to pack. The bathroom and throughout was all white tile flooring. This showed every piece of everything and quickly looked dirty. I believe housekeeping tried to sweep up daily, but never any mopping. There are 2 small white rugs placed in front of the double sinks in the bathrooms that were never changed out for 5 days. You can imagine what those looked like by the end. A small dorm-sized fridge in the bedroom was handy. No microwave and that was a turnoff. I guess we didn't realize this before booking. Sometimes reheating leftovers or anything really is nice. Room service was okay. The menu is small and pricey and not kid friendly at all. We had room service once for a breakfast. We put the sign out the night before for delivery between 9-930a and it arrived 10 minutes early at 850. When you're vacationing, those 10 minutes matter. It was a small annoyance and we felt rushed to get out of bed to eat before it all got cold. Towels supplied by the hotel to take to the beach or other activities was super nice and we loved that! Our daughter swam in the pool there a few times. Bring your goggles to protect your eyes from all the chlorine. She enjoyed the pool and we enjoyed the pool bar while she swam. The bartenders were all super friendly and conversation was nice. The pool is heated and has a great view for daily sunsets that you can avoid the crowds to see. My daughter and I also did a spa day. We had express facials and express massages. Both services were 25 minutes each. We did buy 3 facial products at the end and gratuity for the services is included. One hour later and about $800 later.....WOWZA. Unless this is something super special or important for you while you travel, I'd say save your money. We did have an excellent experience, but not sure it's worth that price. No sundries here for basic things, just a nice store that sells fancy clothes and locally made jewelry. However, CVS is one block away an we went there a few times for drinks and snacks. We didn't go to the Tin Roof to eat, but another time we may have. The menu wasn't kid friendly and we didn't want to pay that kind of money and have little to nothing for our daughter to enjoy. The folks working with housekeeping don't speak English at all. This was frustrating on a couple of occasions when they came 2 hours before we had requested their services. There was no way to communicate with them at the time. They leave a hang tag to put on your door daily requesting when you'd like their services. It only worked well 3/5 days. You don't need a vehicle to stay at this location. It's $53/night to park it there. We Uber'd a couple times but were able to walk to just about anything we were interested in. We also rented one of the golf carts or the day and that was fun to drive around and explore the island. Overall, it wasn't a bad experience, but we wouldn't probably stay here again.

less