The Setai

“The Perfect Hotel!”

Exceptional in every sense of the word! The best experience ever! Perfect room, perfect food. The staff was incredible and attentive. Loved all three restaurants. I decided to eat here almost every day. Why leave, lol. The DJ at Jaya was great. The Ocean Grill had terrific views of the Ocean.

“Best Massage Therapy”

If you have a chance ask for Murad for deep tissue massage! He was so professional, strong hands and also added a unique combination of chiropractic and stretching techniques to the massage. Had a wonderful experience and looking forward to coming back.

“Excellent”

We stayed at the Setai for four nights to celebrate our anniversary. Almost without exception, the service at the Setai was excellent -- attentive, professional, prompt and pleasant. From a service perspective, we found the Setai to be one of the best luxury-hotel experiences we have had. This in… more

We stayed at the Setai for four nights to celebrate our anniversary. Almost without exception, the service at the Setai was excellent -- attentive, professional, prompt and pleasant. From a service perspective, we found the Setai to be one of the best luxury-hotel experiences we have had. This includes the service throughout the hotel: the front desk, the concierge, room service, at the wonderful Jaya and beachside restaurants, as well at the pools and beach. Our room was in the Deco building on a high floor with a partial ocean view. As requested, our room had a double vanity. The room was spacious, stylish and comfortable. The rainfall shower was very pleasant. An added plus is that the Setai's location, close to South Beach, a public parking garage two blocks away. And it is within a short walk of the excellent Café Americano. If we had to point out flaws, there were only two. First, the lighting in the bathrooms, especially at the vanity sinks, is dim. With the mirrors set back from the sinks as they are, the dim lighting makes it rather difficult to see well enough to put on makeup, style one's hair, etc. There is a single vanity mirror, but it is mounted awkwardly, too low to comfortably use while standing, yet too high to use while seated (there's not really any room to sit at the sink with a chair, anyway). The other unfortunate design element is that, for guests staying in the Deco building, the only means of getting to the pool or spa area is to walk from the elevator, through the Collins Ave lobby, and then literally through Jaya restaurant while diners are eating (the other option is to go out to the street and walk around the building). This means that if you are wearing pool clothing or a bathrobe to the spa, you have to walk through a restaurant full of diners. In the evenings the lobby is also rather crowded with non-hotel guests waiting to get to the bar or into Jaya. Nonetheless, we really enjoyed our stay, and the service was so good, that we hope to returning to the Setai the next time we visit Miami.

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