The Penguin Hotel

“My first vacation in Miami”

The staff was warm and helpful especially James and Kevon these guys were exceptional in executing there duties and assisting the guests they made our stay comfortable and we felt safe around them very kind and thoughtful guys these guys will encourage me to visit and stay the Penguin hotel wheneve… more

The staff was warm and helpful especially James and Kevon these guys were exceptional in executing there duties and assisting the guests they made our stay comfortable and we felt safe around them very kind and thoughtful guys these guys will encourage me to visit and stay the Penguin hotel whenever I visit Miami.

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“Basic Bargain on the Beach”

Stylish basic bargain in a safe and busy location. Rooms were very clean and neat and updated. This was an excellent price for the location right on Ocean Drive with resort fee perks. We arrived too late to enjoy the free welcome drinks – only til 10pm – but the hot breakfast at the associated pro… more

Stylish basic bargain in a safe and busy location. Rooms were very clean and neat and updated. This was an excellent price for the location right on Ocean Drive with resort fee perks. We arrived too late to enjoy the free welcome drinks – only til 10pm – but the hot breakfast at the associated property was nice. A negative: This is a party area for tourists. The front steps to the hotel seemed to be covered in vomit upon our arrival. Staff was unaware, despite being 10 feet from there. Despite this, our extended family group enjoyed waiting on the front veranda of the hotel several hours for our full family group to arrive, buying pricy cocktails next door. At check in and check out, staff was a bit clueless, seemed to follow a script without really understanding what they were telling us. Maybe a language thing? We understand staffing is hard in 2024. This was probably the weakest link in our hotel experience, but since we had no issues that needed deep conversation to be resolved, it really wasn't a problem. Family in our group quickly received a rollaway and a crib on check in as requested without any problems. One night for six rooms before a cruise. Just a few blocks from Starbucks, too. Early morning toes in the sand on Miami Beach. Of interest: I stayed at this hotel in the mid '00s when it was a Roommate boutique, also a nice stay.

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“Simple but effective!”

This is a basic hotel but a solid 3 stars, with a room that is quite small but period correct. Our bathroom was updated, and the air conditioning was loud but effective. We were in 109 which was a corner room overlooking an alley that had loud morning traffic. Our check in was friendly and effic… more

This is a basic hotel but a solid 3 stars, with a room that is quite small but period correct. Our bathroom was updated, and the air conditioning was loud but effective. We were in 109 which was a corner room overlooking an alley that had loud morning traffic. Our check in was friendly and efficient. We did have our “welcome” drink at Tulum next door, but for breakfast we sat for 15 minutes and never had a server come so walked out when 4 tables seated after us had their orders taken - the restaurant next door had a much larger menu, excellent service and the food was excellent so for the best. The location is great! We walked across the street to the beach and enjoyed that experience. We had some time to kill and hung around in the lobby and porch, great people watching. We didn’t use the pool which was next door, and with the street out front closed drivers have a hard time finding it. For a short stay, I’d go back.

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