Jw Marriott Marquis Miami

“Modern Luxury with Incredible Views at JW Marriott Marquis Miami”

The JW Marriott Marquis Miami is a standout for anyone seeking upscale accommodations in the heart of the city. From the moment you step into the grand lobby, complete with a stunning chandelier and expansive design, you’re immersed in a world of refined luxury. I stayed on one of the highest floo… more

The JW Marriott Marquis Miami is a standout for anyone seeking upscale accommodations in the heart of the city. From the moment you step into the grand lobby, complete with a stunning chandelier and expansive design, you’re immersed in a world of refined luxury. I stayed on one of the highest floors, offering a commanding view of the city streets below. While the view wasn’t particularly iconic, the sleek, modern room design made up for it. Beautiful brown wood accents, stylish decor, and a plush rug created a space that was both comfortable and sophisticated. The hotel’s amenities are on another level. The gym boasts jaw-dropping views of the Miami skyline, and their breakfast spread is equally impressive, served with a stunning view to start your day right. The pool is chic and inviting, and the unique addition of basketball courts adds a playful, luxurious touch. It’s not a budget-friendly option, with rates exceeding $800 per night, but if you’re looking for modern luxury and world-class amenities, this property delivers. Highly recommended for those who want to experience Miami in style.

less

“Lovely stay with some issues”

We stayed at the Marriott Marquis for a few days over the Christmas holiday. Our stay was very enjoyable but there were a few issues which could have been addressed better by the staff. The room was lovely. It was very spacious and the beds were super comfortable. There was also a lovely work stati… more

We stayed at the Marriott Marquis for a few days over the Christmas holiday. Our stay was very enjoyable but there were a few issues which could have been addressed better by the staff. The room was lovely. It was very spacious and the beds were super comfortable. There was also a lovely work station with a desk and chair in the room. The room was dark at night and quiet. The bathroom was very spacious. The only issue with the room was that the toilet did not stop hissing the entire stay. We went down to the front desk as the phones in the room did not work to advise them of the issue and then we went out. They said they would send someone to look at it and it is unknown if someone ever did as the toilet continued to hiss the entire three-night stay. At times, it was even difficult to flush the toilet. We had to keep the door to the bathroom closed at night so we would not hear the hissing of the toilet all night. It was not worth complaining again as we did not expect that it would be fixed anytime soon. Also, the hotel was extremely stingy with towels. For a room with two double beds that can accomodate more than 2 people, we were given 2 bath towels and 2 hand towels. No wash clothes. The bathmat was all ripped and was not replaced until we said something. There was no reason to not throw out the old tattered bathmat and continue to use it. Such an inexpensive detail to fix. We had to call down for more towels every day of our stay which was annoying. For a hotel of this caliber, you would expect plentiful and plush towels. They were neither plentiful or plush. As for the hotel amenities, the pool area is lovely on the 19th floor. The views are really nice. However, the pool area only gets sun in the morning as it is blocked by buildings the rest of the day. This was not optimal for laying in the sun all day and the pool water was quite chilly. There is a very small whirlpool next to the pool. Also, there is no food service at the pool. They did have drinks behind the counter, but no one ever offered us any drinks nor did I see anyone order anything. It would have been nice if this hotel offered food service at the pool. This hotel has a duckpin alley which was lots of fun. You are given half an hour free. We signed up for it to guarantee a time to play. There is also a basketball court and virtual golf that both cost $150 an hour to rent. The hotel had a spa that we made use of. It was lovely but only had 2 technicians. It was very clean and we had facials. Be aware that they may book you for a longer service than you scheduled and receive so that you are charged for an 80 minute service rather than 50. We had 50 minute services and were charged for 80 minutes. In order to correct this issue, the manager had to allegedly cancel the appointments for 80 minutes and rebook them at 50 minutes which they were originally booked for so they could be charged properly. Be aware of this issue and pay attention to the spa bill. We did not eat any food in the hotel as it was extremely expensive for breakfast. We did not pay extra for lounge access. We looked in the lounge during the day and there was no food most of the day and only limited drinks available. Definitely did not seem worth the extra money. There are many places to eat within walking distance. The location of the hotel is very close to Brickell City Center and many restaurants, shops and movie theaters. It is also close to Pura Vida which is a favorite breakfast spot of ours. You might also want to try Cafe Bastille and Fiore Caffe which are a short walk away. Whole Foods is also across the street from the hotel so plenty of food options. This hotel is a great place to stay if you are in the Miami area and are not looking for too much personalized or attentive service but want a clean and comfortable hotel.

less

“Standard hotel, disappointed with expectations of a Marriott”

Hotels in central Miami aren't cheap but I booked a suite for my family. There were a few quirks which is why I gave the rating. Very strangely 2 weeks after I booked it, I hadn't been contacted, so I rang them and my booking number had been booked in a completely different persons details?! Th… more

Hotels in central Miami aren't cheap but I booked a suite for my family. There were a few quirks which is why I gave the rating. Very strangely 2 weeks after I booked it, I hadn't been contacted, so I rang them and my booking number had been booked in a completely different persons details?! The hotel location is very good, walking easily to Brickel dining areas across the bridge, and there are a number of reasonable breakfast cafes in the opposite direction for the morning. It is located in a Wells Fargo high rise building which makes another odd thing, its quite impersonal. In 4 days, my family were greeted only once (when we were checking out!) coming and going into the foyer. There doesnt seem to be a door man per se, and the valet didnt seem to bat an eyelid with guests. The hotel room itself was fine. The junior suite had good space including a fold out couch and the bathroom was large. The beds are very soft, whilst the fold out couch was very hard and was not made up despite the request pre arrival. The TV channels were good. Internet was acceptable. The hotel rooms are on the higher floors and as a result, quiet from street noise. BUT, the airconditioning in this room was very loud, and would stop and start regularly - it is enough to disturb sleep. If an overseas visitor, the Hyatt across the road or Intercontinental locations are just as good (intercontinental location looks nicer) as sometimes its hard to judge distance on google maps when booking! Another odd thing is that the hotel adds on a room tax and occupant tax of about 40 dollars each (ie 80 dollars a night). This is bothersome when you are quoted off their site a set amount and this is then added. Even more confusing is I think the occupancy tax which they say can be used as credit with hotel dining. So each night we ordered my youngest room service to this value of 40 dollars. I would rather just not pay that amount and was a bit odd. Finally on departure, they said they would email me the receipt. When I checked my email an hour later it was not their so I rang the hotel, and they had sent the receipt to some other random email which was not mine. It is quite concerning and I hope no financial details had been forwarded at any time. All in all, the hotel was acceptable, but when you are paying such an amount, I would hope for a higher standard and clarity on costings. If you are using the brightline train, its only about 5-10 minutes from the hotel which was handy and sitting on this now, I can recommend this service for transfer to Orlando!

less