Hotel Townhouse By Luxurban Trademark Collection

“Perfect location.”

Perfectly located for exploring South Beach. We stayed in a big, clean and bright room for two nights before a cruise. Staff - especially Mr George - was kind and helpful. We will be happy to return to Townhouse Hotel anytime - and hope the roofterrace then will be open.

“Not quite as it seems, but there is potential. Friendly staff but disappointing amenities.”

We stayed here last week, Mar10-Mar14 2024. I want to start out with that the staff of the hotel were very nice and accommodating. Were able to check in a little early and after noticing a stain on our bed sheets they rushed up and changed them and told us we could have a late check out and bagga… more

We stayed here last week, Mar10-Mar14 2024. I want to start out with that the staff of the hotel were very nice and accommodating. Were able to check in a little early and after noticing a stain on our bed sheets they rushed up and changed them and told us we could have a late check out and baggage storage at no charge as well. The hotel is a short walk down to the beach and you can reserve two chairs at no charge from the Bucher Brothers rentals, umbrella is an extra fee. Over all the pictures try to make the hotel look very nice and I would say that they are slightly deceiving. It isn't new, shiny and modern. It is cheaply updated and looks good until you really look. As for the amenities, don't believe everything you read on the list. The buffet breakfast was a choice of chocolate or blueberry muffins, coffee or tea on morning one. After that there was NO FOOD any of the remaining days. We were told, "The truck is delayed, there is nothing we can do about it". I would accept that for the first day but not day two, three, and four. I did ask what they normally have and was told, "muffins, bagels, a bowl of fruit". That is not a buffet. False advertising. The rooftop patio was CLOSED the entire time we were there. From what we could see the wood up there is in bad need of replacement and it looks like a safety hazard. The only ice machine is down in the kitchenette and you have to have someone from the desk go and scoop it for you. It wasn't working the first two days we were there. There was visible mold on our bathroom tile grout and ceiling. The AC did not seem to push out much air. We had it set at 50 degrees the entire time and it was never cool in there. It seems like the filter (above the door as you walk in) really needs to be cleaned. Our room faced the front of the hotel which also seemed to be the alley for the hotel across the street. We heard a lot of delivery trucks and garbage trucks really well through our thin windows.

less