Description
Facilities: The hotel has 527 rooms, which are located on 21 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (for a fee) allows gu… more
Location: This famous high-rise hotel lies at the heart of Miami in Downtown's performing arts district. It is within 500 m of an array of restaurants, bars and links to the transport network. The hotel is minutes from South Beach, American Airlines Arena, Coconut Grove and Metro Mover. There is a complimentary light rail service to several restaurants and Downtown shopping areas, including Bayside Marketplace. The hotel is just 10 minutes from the most amazing world-class beaches and only 5 minutes from the Port of Miami, known as the cruise capital of the world.
Meals: Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals and children's meals can be prepared on request.
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- Entertainment
- Entertainment
- Casino
- Club
- TV lounge
- Pool table
- Shops in hotel
- Bowling
- Dance hall
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Shops
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Vending machines
- Wedding service
- Cloakroom
- Play area
- Babysitting service
- Cot
- Sun terrace
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Recreational area
- Gym and SPA
- Gym
- Spa
- Sauna
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Wi-Fi
- High-speed cable connection
- Activities
- Tennis court
- Water sport facilities (on site)
- Bike rental
- Diving
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 4816 reviews
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Showing 4 featured reviews out of 4816 TripAdvisor reviews
M
Mirlise M
15/10/2024
“Customer Service Top Notch”
The moment I arrived to the hotel, I was greeted by so many staffs. Everyone was so friendly and welcoming. Also, I would like to express my gratitude to Brittany B, one of the front desk Ambassadors she was top notch! She truly is the sweets person. She helped us throughout when we checked in. I w… more
V
Valerie m
15/10/2024
“Top concierge service!!”
Excellent hotel services especially to Karolanne at the Concierge service that surpassed all expectations with helping to make restaurants recommendations and bookings. I highly recommend this hotel for the Downtown Miami. Thank you!
V
VingVingVing
Bronx, New York
12/10/2024
“Large Suites with Great Views”
Stayed here for one night with family to catch an MSC Cruise the next day. We rented a suite - it was ginormous: floor to ceiling windows in living room area, one and half bathrooms, dining room table, sofa bed, bean chair; view of the Cruise port and bay. There is a Publix one block away for buy… more
K
Keith M
15/10/2024
“Most staff quite customer-oriented, food quite good, rooms and corridors seemed dark and dated”
I was impressed by the staff and the location, and by the food in both 1601 and Brisa restaurants. One exception on the people side was that it took three reports to get a flickering light bulb changed, but most staff were quite good. It is an older hotel, being an incarnation of the old Omni, an… more