Best Western Plus Atlantic Beach Resort

“A comfortable one-night stay”

I’m really a bit confused about the large number of negative reviews for this hotel … and was honestly a tad hesitant to stay here, but I had family visiting from abroad and their travel agent had booked them a room here — so I stayed too. PROS: - Excellent location, with the beach only seconds f… more

I’m really a bit confused about the large number of negative reviews for this hotel … and was honestly a tad hesitant to stay here, but I had family visiting from abroad and their travel agent had booked them a room here — so I stayed too. PROS: - Excellent location, with the beach only seconds from the back door, and plenty of cafes, restaurants and shops within easy walking distance - Smooth, friendly check-in - Parking exists, but there are very few spaces (gratefully we got one!), and it’s really only for small cars - Room was large, bright, had an ocean view (which I wasn’t expecting!) and had everything I needed - The toilet in my bathroom clogged when I first used it (late at night) — I called reception and they sent up maintenance straight away, for which I was super grateful! - Super comfy beds — some might find them too hard, but I loved it! - Excellent in-room fridge which includes a freezer - There’s a water filter available in the lobby for guests to refill their bottles - Long, bright hallways, which I liked CONS: - I wasn’t given any BW status recognition upon arrival - My room’s balcony door wouldn’t lock — I ended up putting the ironing board in the window to help keep the door shut / my room secure - Despite the bed being super comfy and the room in general very cosy, I didn’t sleep very well: I had the a/c set to 66 but the room didn’t drop below 70; the walls are super thin and I could hear everything through them, including a young child crying most of the night in the adjacent room; I could hear footsteps from the guests in the room above me; my room was next to the ice machine (which I hate) and guests were getting ice at all hours of the night; I could smell marijuana on and off all night — I’m not sure if people were smoking in the room next to mine or in the outdoor areas below - When I logged into the Wi-Fi, it said something along the lines of “this Wi-Fi has been hacked in the past and involved in a data breach”. Needless to say, I logged off immediately and didn’t use it during my stay.

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“JUST OK”

This Best Western is basic at its best. Booking online was easy and efficient as was the check-in/check-out process. We went for a quick get away trip to Miami so I was surprised at the price of the room. We stayed in the Penthouse, however, it was far from luxurious as I had hoped. The room was ok… more

This Best Western is basic at its best. Booking online was easy and efficient as was the check-in/check-out process. We went for a quick get away trip to Miami so I was surprised at the price of the room. We stayed in the Penthouse, however, it was far from luxurious as I had hoped. The room was ok....and I mean ok. Far from what I expected for the Penthouse. The bathroom needed major updating as the tile around the tub was crumbling, the door was damaged at the bottom for water damage, and the bathroom was just basic all the way around. The balcony had a great ocean view, which I loved and the weather was perfect. However, the balcony was outdated and the paint was rusted in various spots. We stayed in a one bed king suite and the bed was amazingly comfortable. Boo thang enjoyed that part! LOL. I notice everything, so surveying the room completely, the lampshades were burned at the bottom (not sure what that was about) and the carpet could have been cleaned a little better. We ate the pool bar and had breakfast in the restaurant. Terrible! The food is way overpriced and drinks are watered down. Most Best Westerns offer free breakfast (which makes the hotel attractive) however, we paid $45 for the same FREE breakfast offered at other Best Westerns. Never again. Most of the hotel staff speak Spanish, which made it a little difficult to communicate at times, so have your google translate ready. I don't think I would stay here again upon a return to Miami. Not the best but also not the worst. The hotel was clean and very appealing when you first walk in the door. Bring the food prices down and offer free breakfast and I might be back.

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“Great location, average hotel.”

Location is great. Luckily we got a parking spot in the garage, spaces are tight. The bed was comfortable, the view was nice. Our air conditioner was SO loud that is was hard to stay asleep but when we bought it to the attention of the staff we were compensated a bit for our inconvenience. Buff… more

Location is great. Luckily we got a parking spot in the garage, spaces are tight. The bed was comfortable, the view was nice. Our air conditioner was SO loud that is was hard to stay asleep but when we bought it to the attention of the staff we were compensated a bit for our inconvenience. Buffet breakfast is just ok, food is not very warm. There are better choices for breakfast on Collins Avenue for a similar price.

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