Embassy Suites By Hilton Kansas City Plaza

“Somebody give Andre a raise!”

This stay was one of the best experiences I've ever had, if not THE best. There's one thing that blind sided us that I have to mention for future guests, there is a $50 per night deposit fee, but of course you get it back upon checkout (unless you break stuff, then duh, you pay for it). Sure, the … more

This stay was one of the best experiences I've ever had, if not THE best. There's one thing that blind sided us that I have to mention for future guests, there is a $50 per night deposit fee, but of course you get it back upon checkout (unless you break stuff, then duh, you pay for it). Sure, the rooms are a little scuffed up, the hotel isn't completely updated, but that's what I liked about it. This plaza isn't all modernised like 90% of them nowadays, it has its ups and downs. But it gives the place charm. And I'm a 21yo woman! You'd think someone my age would want modernised, but quite the contrary. First of all, when we walked in we were greeted by amazing staff members who were patient with us when we transferred the funds needed into our bank accounts. After being checked in, we turned around and saw one of the most gorgeous lobbies you could ever see in somewhere like Missouri. The pictures they advertise doesn't do it justice! It feels like walking around in a mini resort. We asked to be put on the very top floor, but obviously since that was the penthouses they weren't available during my stay so we settled for the 11th floor (right below the penthouses). The view from our room inside the hotel and outside was phenomenal, there's a wonderful view of the city with a beautiful rustic old-timey balcony (which you can't access unfortunately, but I feel like if you could you would definitely get hurt). Looking down at the lobby felt like a dream with how spacious and unreal it looked. You could see the whole lobby, beautiful fountain, etc. It was amazing, not to mention the elevator is see through so you can see the whole place as you go up to your room. The atmosphere of this hotel was incredibly comforting as well. Everyone was so welcoming and accommodating the entire time. When we had an issue trying to connect our Playstation to the TV, the maintenance man was up there knocking on our door to help within a minute of making the call to the front desk about it. There are 2 pools and one hot tub, and unfortunately the deeper pool was shut down (I don't remember what for, but I know it wasn't anything to worry about). However the maintenance man for the pool came in and let us help him retrieve things that sunk to the bottom of the deep pool, it felt like a side quest, lol. After helping him, he let us swim in the deep pool but made sure to let us know not to let anyone else in there. It felt so personal and like he really appreciated our help! That's all fine and dandy, however, the bar is the place to be in this plaza. It's a cozy area tucked in the corner after passing by little french-like tables to sit at by the windows to the pool (it felt like we were sitting in Paris next to a pond to be completely honest). When we got to the bar, we were immediately greeted by the most amazing, kind, fun bartender I have ever dealt with. His energy radiated and created a comfy place for me and my boyfriend to relax and sip on some drinks. Every night when we went to the bar to chillax, he was right there ready to mix up some fun in a cup! He even remembers what we were going to ask for as well, I know that means he takes his job personally and seriously...except for when he's singing along to the songs and making everyone sitting at the bar laugh and converse with each other. He let's guests request songs to play, and he plays his own bangers the whole night (not to loud, you can't hear it whatsoever from your room, so don't stress about that)! Andre, you were the light of our entire trip! I don't know how much he makes, but give that man a raise! Next, there is a super convenient parking garage below the hotel, it's never too full so you'll always find a place to park if you'd rather park in a garage (might I mention, it's free as well). Moral of the story, this place is not nasty, dirty, run down, uncomfortable, unaccommodating, or a nuisance to the area. It's a beautiful building with charm and class. The only bad thing about this hotel is that I don't know when I'll be able to stay here again.

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