Description
Facilities: The hotel has a lift and features 186 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessi… more
Meals: Dining facilities include a non-smoking restaurant, a breakfast room, a café and a bar. Breakfast, lunch and dinner are available.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Computer room
- Fireplace
- Heated pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Porter service
- Entertainment
- TV lounge
- Pool table
- Shops in hotel
- Computer room
- Smoking
- Smoking areas
- Non-smoking rooms
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Restaurants
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
Good to know
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Very good
Based on 1481 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Jackson - Ms
Showing 1 featured reviews out of 1481 TripAdvisor reviews
S
Storm1908
Gulfport
02/10/2024
“A Former Gem”
I remember when this property first opened - it was flawless. Beautiful hardwood flooring, beautiful decor - just classy all around. Now, after two stays within two weeks, I can’t return unless some major changes happen. The staff’s courteousness & professionalism are unmatched. The location is eas… more
I remember when this property first opened - it was flawless. Beautiful hardwood flooring, beautiful decor - just classy all around. Now, after two stays within two weeks, I can’t return unless some major changes happen. The staff’s courteousness & professionalism are unmatched. The location is easily accessible. However, the rooms & their maintenance are now very disappointing. During my 1st stay, there was a big red stain on the dated carpet; my family member’s sheets were stained (not noticed until they were in their PJs & pulled back the top cover); a big water stain was in the ceiling; and, a dried white stain was running down the room chair. I did take pics but don’t wish to post them. During my 2nd stay, there were multiple red stains on the dated carpet, stains on the wall, & someone else’s hair on two of the shower walls. I tried to give the hotel a chance, but sadly, I was disappointed twice. I hope the general manager allows their staff the opportunity to work at a property that shines like them.
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