Fairfield Inn & Suites By Marriott Ithaca

“Solid Customer Experience”

Experience was positive with solid customer service, clean accommodations and options for complimentary breakfast. Only downside, would recommend NOT selecting Room #216 as entry canopy blocked half of window - disappointment, but not a deal breaker as I spent very little time in room beyond sle... more

Experience was positive with solid customer service, clean accommodations and options for complimentary breakfast. Only downside, would recommend NOT selecting Room #216 as entry canopy blocked half of window - disappointment, but not a deal breaker as I spent very little time in room beyond sleeping and showering.

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“Good stay, a few things ABOVE expectations... but a few BELOW”

Pretty good stay, with a few things that were above our average expectations... but a few that were below (and strange for such a new building). ABOVE: Shower was hot and hard, almost good enough for a massage. After so many mid-range hotels with poor water pressure, it was refreshing to have a... more

Pretty good stay, with a few things that were above our average expectations... but a few that were below (and strange for such a new building). ABOVE: Shower was hot and hard, almost good enough for a massage. After so many mid-range hotels with poor water pressure, it was refreshing to have a real shower. BELOW: too bad someone without a brain designed the shower to only get turned on by literally standing in the shower, so of course, no chance to get the water temp adjusted before you are blasted with hot or cold water. Never seen any shower/tub designed like that where you can't access the knobs from outside. There is also already signs of mold/mildew in the shower tile due to poor exhaust vents, again- hard to believe from a brand new building. ABOVE: bed was comfy and plush, one of the best of our trip. BELOW: setting for the automatic temperature didn't work on the thermostat, so had to run on "heat" mode which mean the heater or fan was blowing the entire night. ABOVE: breakfast was notably better than the similar hotels down the road: real eggs, bacon, 10 toppings for the oatmeal and overall more selection. After being limited to adequate, but limited same things for night after night, it was great to get something a step up. Overall, we got a room away from the road... there is the occasional bus / motorcycle making obnoxious engine noise which you can indeed hear, but it wasn't an issue for us overnight when it would matter. Professional check-in from the front desk- courteous and proficient. Would stay there again.

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“Keep returning”

We have stayed here several times over the years as both our kids attended Ithaca College. Returned for an overnight en route home from Buffalo. We were greeted warmly by the staff at the front desk and had one of our rooms upgraded to an executive suite. Rooms were lovely, comfortable beds and t... more

We have stayed here several times over the years as both our kids attended Ithaca College. Returned for an overnight en route home from Buffalo. We were greeted warmly by the staff at the front desk and had one of our rooms upgraded to an executive suite. Rooms were lovely, comfortable beds and the “living room” was a nice addition. Rooms were quite cold and it was difficult to regulate. Internet, as many others have said was quite slow. Although we headed out for breakfast we did stop to see what the offerings were and it appeared to be pre pandemic offerings. We would certainly stay here again.

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