Homewood Suites By Hilton Indianapolis-Keystone Crossing

“Spacious rooms, good value and free breakfast”

Had a decent stay at this Homewood suites. The check-in was seamless. The lobby area was beautiful and had a wonderful fire going in the background. They also serve a free complementary breakfast every day. They served HotHot, as well as cold selections including fruit, eggs, chicken, bacon, sausag… more

Had a decent stay at this Homewood suites. The check-in was seamless. The lobby area was beautiful and had a wonderful fire going in the background. They also serve a free complementary breakfast every day. They served HotHot, as well as cold selections including fruit, eggs, chicken, bacon, sausage, cereal, a bread station and much much more. The coffee each day was actually excellent, which was a surprise because many hotels do not have good coffee. When I walked in the room, it had a weird kind of smell as if maybe water or an animal had previously stayed in the room, but after turning on the air, the smell subsided and it was fine. The room was clean. They’re supposed to do service every other day, but I stayed for three nights and never got any service. I did request extra towels which they brought to the room immediately. They would’ve got a five star because the expectations for the level of hotel this hotel was met until the end because on the last day someone from maintenance tried to enter my room twice, even though not only did I have the snooze sign on the door, but I also asked for a late check out. I did not appreciate the maintenance man banging on my door, very loudly and aggressively and then trying to enter. If I had not had the lock on the door he would’ve been able to gain entrance into my room and that was scary. The property is a good value because it is so spacious and based on the location being so close to Keystone. You can literally walk to restaurants such as Ruth Chris And several others. The mall, cheesecake, factory, and many other places are only about a mile away from the hotel, so the location is great. For the value, I will return.

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