Description
Facilities: The hotel has a lift and features 360 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities.… more
Location: The hotel is located in the heart of the city, within walking distance to many downtown Indianapolis attractions; just a few blocks away from major sporting venues, such as Conseco Fieldhouse, connected to the Indiana Convention Center via skywalk, and attached to the Circle Centre with hundreds of shopping, dining and entertainment options. Indianapolis International Airport (IND) is just a short 10-minute drive from the hotel.
Meals: Dining facilities include a restaurant, a breakfast room and a bar. A continental breakfast gives guests many appetising reasons to get out of bed in the morning. Delicious set menus are available at lunch and dinner. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Casino
- Computer room
- Disco / DJ
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Game area
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Vending machines
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Swimming pools
- Children’s pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Sauna
- Spa
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
Good to know
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable
This property has additional information that you can
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Very good
Based on 1983 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Indianapolis - Indiana
Showing 2 featured reviews out of 1983 TripAdvisor reviews
J
Jet12804787424
Bloomington, Illinois
07/12/2024
“Overall a great hotel. ”
Overall a great experience! Very friendly and helpful staff. Clean and updated. Only negatives were one set of elevators was out of order and I guess they had been for a while. Also the pool seems to be poorly designed as the area around it always stays wet with standing water. These didn't really… more
Overall a great experience! Very friendly and helpful staff. Clean and updated. Only negatives were one set of elevators was out of order and I guess they had been for a while. Also the pool seems to be poorly designed as the area around it always stays wet with standing water. These didn't really impact our stay too much, so we were still pretty satisfied.
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A
appalgal
Lexington, Kentucky
04/11/2024
“Poor communication and no interest in making it right”
I stayed one night for the Taylor Swift concert. The hotel sent out no communication ahead of time that we needed to prebook parking to avoid paying a $50 event parking fee in what is labeled the Embassy Suites garage. Embassy Suites advertises a $44 parking per night fee. To enter the garage I had… more
I stayed one night for the Taylor Swift concert. The hotel sent out no communication ahead of time that we needed to prebook parking to avoid paying a $50 event parking fee in what is labeled the Embassy Suites garage. Embassy Suites advertises a $44 parking per night fee. To enter the garage I had to pay $50 and the sign said I might have to pay extra to park overnight. When I entered the hotel I immediately went to the front desk to inquire how I could avoid paying extra to park overnight and the person at the front desk basically told me nothing. He said the only way I could have avoided it was to have pre booked parking and to have gone to the hotel desk to get a parking voucher with a QR code before entering the parking garage. How in the world was I supposed to know this if it was not communicated to us over email? When I exited the garage the next morning I had to pay $44 to exit. So I had to pay $94 in parking charges for one night in what is labeled the Embassy Suites garage when the hotel states very clearly the parking is $44 per night. Extremely poor communication and customer service.
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