Candlewood Suites Indianapolis East, An Ihg Hotel

“An okay hotel... a bit dated, though, and not worth the price.”

I met up with a couple of friends in Indianapolis over a weekend in July 2024, and we stayed at this Candlewood Suites. It was okay... nothing special. We had two separate rooms... one where I stayed with one friend and another where our other friend and his spouse stayed. I was the first one to… more

I met up with a couple of friends in Indianapolis over a weekend in July 2024, and we stayed at this Candlewood Suites. It was okay... nothing special. We had two separate rooms... one where I stayed with one friend and another where our other friend and his spouse stayed. I was the first one to arrive. I arrived a couple hours before the official check-in time. At first, I was told that the room wasn't ready and that I'd have to come back later. But then I had to use the restroom in the lobby, and when I went to leave the building, the gentleman at the front desk stopped me and me that he could get me into a room which was great! The room wasn't the same setup that we had originally planned on, but it was fine because a different friend (who required the other room setup) had to back out of our trip... so I took the room that was available early. I think there was a bit of a language barrier, though, with the front desk clerk. When he first told me that the room wasn't ready, he became somewhat defensive and thought I was really angry when I wasn't; all I was trying to do was ask the question about whether the room was ready... and explain that it was fine if it wasn't. The cleanliness of the room (#122) was okay, but the room was in need of upgrades. Some paint on the walls had chipped off and the desk chair was really worn. Out in the hallway, there were times when I could smell a bit of weed. Thankfully, it wasn't too prominent and didn't last long. After I got settled into the room, I realized that the type of room that I ended up getting had a lower cost than the type of room that I had originally booked... so I spoke with the manager and he was able to give me a discount on the room which I appreciated. This hotel doesn't have a pool or hot tub, and I believe breakfast is somewhat limited. (No big deal, though, because my friends and I had breakfast elsewhere both of the mornings we were in the area.) Overall, this was an okay hotel and we all slept fairly well... but it was just average/dated and I can't really see myself wanting to stay again. It was expensive for what it was, and it can definitely use some updating.

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