Holiday Inn & Suites Clearwater Beach S-Harbourside, An Ihg Hotel

“Showing its Age”

We've stayed here many times, but this was the 1st in many years. Had 2 reservations with different rate types and asked them to let us stay in same room both nights, which they did. Was upgraded to 2 floor room, but it's getting harder to go up and down stairs so I may request the best possible on… more

We've stayed here many times, but this was the 1st in many years. Had 2 reservations with different rate types and asked them to let us stay in same room both nights, which they did. Was upgraded to 2 floor room, but it's getting harder to go up and down stairs so I may request the best possible one floor room, if there's a next time. The 2 floor room would be much better with a half bath (toilet) on the lower floor. Tub looked good and must have been refurbished recently. For my status, I receive breakfast. It was better than expected, but the staff the first day were too preoccupied with their personal lives and shared many stories from just inside the kitchen area. I am not a fan of the resort fee, but since it included parking, I felt I got at least some ROI. Staff were ok, but the wifi stopped working a few hours after our arrival and didn't work for about 24 hours. When I inquired the first 2 times, I was told it was my phone! Finally, someone admitted that it was not working! I had my server plan so I was able to connect but don't like to waste my minutes. Some of the wooden planks in the 2nd floor walkway seem to be on their last day so I hope no one falls through! All in all, a good stay. They still provided bottles and soaps and had no squeeze bottles as most place do nowadays. The last hotel I stayed in like this left IHG the next month. I wonder if this hotel is going to be demolished for condos or totally redone. I hope the latter. Also, enjoyed seeing the many birds on and near our balcony overlooking the intercoastal waterway.

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