Homewood Suites By Hilton Houston West-Energy Corridor

“It's ok.”

I've stayed at this property before. I stayed again. This trip, I noted the curtains and kitchen countertops have now been redone. Very nice. The kitchen cabinets and appliances are still the same old one. New pictures were hung, but too high for the walls. Pictures in your home should be centered… more

I've stayed at this property before. I stayed again. This trip, I noted the curtains and kitchen countertops have now been redone. Very nice. The kitchen cabinets and appliances are still the same old one. New pictures were hung, but too high for the walls. Pictures in your home should be centered at eye level and not up by the ceiling. It makes the room look short. The walk in shower is nice, but unlike other Hiltons, you only get shampoo. No body wash or conditioner. I went to Walgreens and bought stuff. The room was clean and I did meet housekeeping throughout the stay to get additional items like toilet paper, towels and coffee. The ice machine on the ground floor still doesn't work, but it's loud. I stayed in a room directly across the hall, and it was loud. You could hear running water throughout each night for an hour, then a couple of hours of silence and then an hour of running water again. The breakfast lady really made an effort - breakfast tacos with salsa, cheese, etc. It was ok for the first 2 days, but then I had to go elsewhere because I needed some variety. Really my biggest issue is that the digital key through the Hilton Honors app will allow you to check in and select a room, but that's it. You never get a digital key. I went to the front desk and checked in with my ID and credit card (same as on my Hilton profile) but I waited to get into the room, when I probably didn't have to. The digital key never provided a key. It kept telling me to stop at the front desk. I ended up using the plastic cards again. The check out feature on the app works. The hotel is quiet. I felt safe and I'll be back.

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“There are probably better places”

Pros: price is decent, free breakfast selection is good, free parking, decorations are stylish, ac works well Cons: room was not well cleaned (kept finding strands of long black hair on our clothes, in the bedding) and showed signs of wear, the hairdryer appeared to have been melted (maybe by a cur… more

Pros: price is decent, free breakfast selection is good, free parking, decorations are stylish, ac works well Cons: room was not well cleaned (kept finding strands of long black hair on our clothes, in the bedding) and showed signs of wear, the hairdryer appeared to have been melted (maybe by a curling iron?). Breakfast has very strict rules about not bringing food upstairs. I also saw one guy get scolded while holding his silverware while standing by the window - he had actually been waiting for staff to restock plates!

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