Description
Facilities: The hotel has a lift and features 476 rooms, including 40 single rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. Th… more
Location: The hotel is located in the heart of the thriving uptown/galleria area, famous for world-class shopping, dining, and entertainment venues and within close proximity to many Houston attractions. The hotel's location offers guests a variety of renowned restaurants and exciting nightlife, and convenient access to some of the nation's largest corporations. Plus, it is located less than a block from the landmark Galleria Mall, with over 350 upscale shopping and dining outlets for your entertainment and shopping pleasure. The hotel is also minutes away from the Central Business District, and both Hobby Airport and George Bush Intercontinental Airport are roughly 30 - 45 minutes away.
Meals: Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. In addition, special catering options and picnics are available.
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Services
- Kids' club
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- In-room babysitting service
- Shops
- Coffee machine
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Play area
- Poolside huts
- Seasonal outdoor pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Computer room
- Smoking
- Smoking areas
- Non-smoking rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Sunbeds
- Umbrellas
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Good to know
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Very good
Based on 1502 reviews
Location
Quiet in the room
Rooms
Service
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Cleanliness
Showing 5 featured reviews out of 1502 TripAdvisor reviews
M
mem12345432
Dallas
03/11/2024
“Friendly staff”
Great location close to the galleria and all the shopping bigs room the staff are very friendly. Check is was a breeze Mariam was great at checking. The explained everything thing and was very welcoming. the rooms are very big valet is available
H
hekmat s
02/11/2024
“Maraim the best”
I came to this hotel with my family and we meet mariam and she so cute and I want to thanks for mariam and she’s talk Arabic language like my language and she’s welcome to me and my family and she’s so nice and yea lucky you have Mariam , Mariam service it was 5 stars ,thank you Mariam so much and… more
C
Carlos K
01/11/2024
“The customer is always right!”
I truly enjoyed my stay thanks to Jestine! She’s a wonderful receptionist. She went above and beyond to make my stay enjoyable and memorable. If you have plans on traveling to Houston, this is the best hotel to stay in. They have the best chocolate chip cookies.
A
Andrea D
31/10/2024
“Great service !!”
Mariam at check in has been incredibly helpful and kind, it makes a big difference when you feel welcome in any place, I’ll be coming back for sure. The hotel is clean, room is good and the bed is very comfortable. ……….,,,,,,,,,,,,,,,,,,,,,,,…..
M
Merry-Jo L
30/10/2024
“Excellent”
Pinky Pradhani at the front desk was amazing. I left my phone in the Uber and had no method of contacting the driver. Ms. Pinky helped me however she could and although none of the methods worked, I felt very cared for. In the end, my Uber driver brought my phone back but I would have been a mess i… more