W Hollywood

“Great hotel!”

I really enjoyed my 24 hour stay at this hotel. Carla at the front desk was friendly and professional and took down my number for a text when my room was ready, as I arrived around noon. I went to brunch at the recommended “the breakfast club” restaurant just around the corner and it was fantastic.… more

I really enjoyed my 24 hour stay at this hotel. Carla at the front desk was friendly and professional and took down my number for a text when my room was ready, as I arrived around noon. I went to brunch at the recommended “the breakfast club” restaurant just around the corner and it was fantastic. I walked around Hollywood boulevard after and took in the sights. I was a little worried about doing this, as many reviews claim the area can be sketchy. I found it to be perfectly fine during the day, with lots of people out and about taking pics. I did encounter some homeless people, but they kept to themselves. I found probably the best record store I’ve ever been in “Amoeba records”. It was huge and lots of fun to walk around and browse even though I didn’t buy anything. There is a CVS across the street to buy water and snacks. I returned to the hotel and Carla had messaged housekeeping to see if my room was ready and it was! I had applied a NUA and Bonvoy upgraded me to an awesome suite complete with the bathtub that I had requested. The room was great. They have just had a refurbishment and everything was shiny and new. They even left a bottle of Evian and some nuts as a welcome amenity along with a card. This was my first stay in a W hotel and I was curious if the bed would be as comfortable as they are in other Marriott 5 star properties. Let me tell you it was incredibly comfortable with very nice linens. I had a very hard time leaving that bed the next morning. I ordered a room service breakfast and the food came in under 30 minutes. It was delicious too with great French pressed coffee. I had a breakfast credit for being Titanium along with an additional $42 food and beverage credit from the destination fee, so my huge breakfast (I was hungry) hardly cost me anything. I despise destination fees, but getting at least some food and beverage credit helps ease the pain. Later I checked out and the breakfast still hadn’t posted, but the front desk agent promised that my credits would be applied. Sure enough, later I got my email folio and everything was perfect. Valet had brought my vehicle around and helped me load my luggage. When I was departing there was a woman in the motor court who was in some sort of conflict with security. She was shouting obscenities and causing a scene. She was surrounded by 3-4 security/management types who were trying to deal with her as discreetly as possible. I thought that they handled it amazingly well. The only thing I didn’t have time to take in was the pool. I love pools (especially in nice hotels) but I just didn’t have the time. I’m not sure if I’ll ever return, as I find West Hollywood to be a better hood and more fun to visit. But if you want to be in Hollywood proper, the W is a great choice. Thanks for a superb stay!!

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“Top shelf room and hotel”

Expensive to park and eat breakfast but, the staff was over the top friendly. Atmosphere inside is fantastic. Outside on Hollywood Blvd was disappointing. Sidewalks dirty and homeless keep u in your hotel at night. But hotel was well worth the cost in friendly helpful staff alone. Excellent

“Exceptional Staff & Special Moments”

My husband and I travel a lot, staying in many hotels and we were both blown away by the level of service, friendliness and special moments made by the staff at the W Hollywood hotel over Labor Day Weekend 2024. To Byron & William, what a pleasure meeting you both!! Your kindness went above and b… more

My husband and I travel a lot, staying in many hotels and we were both blown away by the level of service, friendliness and special moments made by the staff at the W Hollywood hotel over Labor Day Weekend 2024. To Byron & William, what a pleasure meeting you both!! Your kindness went above and beyond. To Adam, our server multiple times, thank you for making each time enjoyable. These are just a few members of the staff we were lucky to interact with. Thank you to everyone there, you made our visit a special one. Carrie & Mike Miller.

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“Best hotel ever !!!”

The hotel is at the perfect location, luxury rooms and the pool has the best view in the city, all the staff were amazing !!! Specially the Director of Operations Amelia she was always making sure the guests have the best time at the hotel and make it memorable !!!