Hampton Inn & Suites Hershey

“Great hotel in close proximity to Hersheypark with Free Breakfast and a Pool!”

This was a perfect hotel to stay at for our trip to Hersheypark with a 9 & 13 year old. Considering the costs to stay at one of the official resorts this made sense. Was right down the road. And we figured we would spend the difference on fast track tickets if really needed but we’re not needed for… more

This was a perfect hotel to stay at for our trip to Hersheypark with a 9 & 13 year old. Considering the costs to stay at one of the official resorts this made sense. Was right down the road. And we figured we would spend the difference on fast track tickets if really needed but we’re not needed for the Monday/Tuesday we went to the park. We stayed in the King Suite with separate bedroom. Kids used the pullout sofa. Room had a full fridge and cooktop and microwave which was nice to heat up food for the kids. Room was exceptionally clean. The pool open till 10pm was nice to let the kids swim after the park (although noisy with all the kids) it was nice and fairly warm. Free Breakfast did the trick but waffle lines were always long if you’re not down early enough. And the bacon they couldn’t keep coming out fast enough due to the bacon bandits that deemed it necessary to take 20 pieces each (selfish patrons) not hotels fault. Coffee was always fresh and out 24hrs a day. We did have a few obnoxious children running the halls knocking on random doors late at night and then running away but didn’t last long. Overall was a great stay and we will stay again.

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“Not up to usual Hampton standards”

This Hampton could use an update. Biggest issue was worn, rusty bathroom fixtures. Parking wasn’t super convenient. But then fire alarms went off twice early in the morning. Evacuated on the second one. Fire dept didn’t seem to find an actual problem. Found a wasp in our room on return. When… more

This Hampton could use an update. Biggest issue was worn, rusty bathroom fixtures. Parking wasn’t super convenient. But then fire alarms went off twice early in the morning. Evacuated on the second one. Fire dept didn’t seem to find an actual problem. Found a wasp in our room on return. When we reported on checkout their response was to ask us if we killed it. My daughter saw wasps in other areas so it must be a wider problem. Didn’t ask if we enjoyed our stay, prob for obvious reasons, then overcharged my card. I called back to inquire and was told they charged me $40 extra. I asked why and the answer was you will get a credit. When? A day or maybe a couple days. Not great customer service here. Breakfast was good though.

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“Check-in 5*, Hotel 3*”

We arrived early before Hershey Park to do preliminary check in so all we had to do was collect the key later that evening. Razaw at the front desk was able to get us into our room which was incredibly convenient traveling with young children and greatly appreciated. We were even offered breakfas… more

We arrived early before Hershey Park to do preliminary check in so all we had to do was collect the key later that evening. Razaw at the front desk was able to get us into our room which was incredibly convenient traveling with young children and greatly appreciated. We were even offered breakfast. Thank you, thank you. What made her offer more genuine and kind was that I booked the reservation under my own name and new Hilton honors # because I wasn't sure if they'd honor my husband's since he wasn't with my daughter and me and the grandkids. He is a Diamond member and was very glad to hear I was treated well. The hotel is a short drive to Hershey Park. There is a restaurant next door that serves breakfast and lunch for anyone desiring something more substantial than the Hampton complimentary, and several restaurants and pubs on the way to the park. The hotel room was ok. The mattress on my bed tilted and was not comfortable. Both the sink and tub drain were finicky and would close easily, backing up water. Noise from above, next door and the hallway was heard, but that's due more to rude guests. The pool was over chlorinated and cloudy. They need to better balance the chemicals. Some photos show a hot tub. There is none. There is a courtyard with tables, umbrellas and corn hole. It's a shame it's not right off the pool, but it's a good space. Adjacent to breakfast, it adds a nice outdoor space to eat. The hotel is very aware of where they are and who they're serving. Hershey=children. There are 4 waffle irons vs. 2 at most Hamptons, games and puzzles in the lobby, a fully stocked pantry and many more tables to eat the included breakfast, so everyone has a seat. There is a sticker on the bathroom mirror that states that they will only clean your room every other day. It's unfortunate that since covid hotels seem to have cut back on this service, as it ages the hotels more rapidly and the rooms feel more dirty. It's in both our interest to return to daily housekeeping service.

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