Hilton Garden Inn Orange Beach Beachfront

“Great hotel staff!”

The hotel is average, but the hotel staff is amazing top to bottom. I have stayed in quite a few Hilton family hotels and this one ranks in the top three for having the friendliest staff. I really enjoyed the smiles, mini conversations, and banter the staff offered while we stayed for 5 nights. W… more

The hotel is average, but the hotel staff is amazing top to bottom. I have stayed in quite a few Hilton family hotels and this one ranks in the top three for having the friendliest staff. I really enjoyed the smiles, mini conversations, and banter the staff offered while we stayed for 5 nights. Will definitely stay here again.

less

“Somewhat disappointed”

First off, let me say that the staff at this hotel were very nice and accommodating. If it wasn’t for that, I would give a lower rating. This hotel is not a Hilton in terms of nicer Hilton Hotels. It needs updating and repairs. The furniture in our room was old and the walls and doors were scuf… more

First off, let me say that the staff at this hotel were very nice and accommodating. If it wasn’t for that, I would give a lower rating. This hotel is not a Hilton in terms of nicer Hilton Hotels. It needs updating and repairs. The furniture in our room was old and the walls and doors were scuffed and dinged. The worst part was a bad smell. It could be because they allow pets, lesson learned here, I won’t stay in a place that allows pets again. The pool is small and the hotel overall has an odor. When we complained about the odor, the maintenance person was at our door right away. Again, the staff is nice. The beach is right out the door and its was great. We had the breakfast bar and it was ok. I won’t be back to this hotel.

less

“Hilton Garden Inn Orange Beach, AL”

The staff were excellent and very friendly. Although the rooms were not dirty, they definitely need updated. I was traveling with a small dog (Havanese) and seemed to assigned a room that guests with pets stay in; hence the dug up carpet and pet odor. I didn’t sleep well because someone decided to … more

The staff were excellent and very friendly. Although the rooms were not dirty, they definitely need updated. I was traveling with a small dog (Havanese) and seemed to assigned a room that guests with pets stay in; hence the dug up carpet and pet odor. I didn’t sleep well because someone decided to leave their dog in the room from 10:30PM until 1:30AM, and the dog barked the entire time. Maybe going forward, dogs should not be left in rooms alone. I didn’t leave mine alone. That might be hotel policy as well and these guests chose to ignore it. I didn’t try the breakfast, but it looked good and smelled wonderful. I recommend this hotel if you are traveling to the beach with small dogs, but please be considerate to other guests when traveling with your dogs. Again, the staff were excellent.

less

“Shew-wee”

We have stayed at this hotel for the past 6 years and this the first time we were disappointed. Now that pets are allow, our room smelled like pet urine. Due to the hotel was at full capacity we had nowhere to go. Air freshener was administered but did not compete with the odor. After the two day… more

We have stayed at this hotel for the past 6 years and this the first time we were disappointed. Now that pets are allow, our room smelled like pet urine. Due to the hotel was at full capacity we had nowhere to go. Air freshener was administered but did not compete with the odor. After the two day period Bridget and Veronica found a clean and odor free-room for us to complete our stay. Great place to stay just wished the odor had been taken care of before we arrived.

less