Denver Marriott West

“Needs a little updating.”

We come here every year for the State Directors Meeting, and its a fine place. It's just getting a little dated. The skirt on my bed had a tear in it, and the carpets are feeling the wear. Location is good, don't need to drive unless you want to. The breakfast is always good, and the staff is v… more

We come here every year for the State Directors Meeting, and its a fine place. It's just getting a little dated. The skirt on my bed had a tear in it, and the carpets are feeling the wear. Location is good, don't need to drive unless you want to. The breakfast is always good, and the staff is very friendly. Just needs to be a bit updated.

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“Just okay.”

The location was convenient, except for the fact that this location has no EV chargers, and the front desk did not know where any were. We found one two blocks away. There was no safe in the room. The air conditioning worked well but it was loud, even on low. The window didn’t open. On the pl… more

The location was convenient, except for the fact that this location has no EV chargers, and the front desk did not know where any were. We found one two blocks away. There was no safe in the room. The air conditioning worked well but it was loud, even on low. The window didn’t open. On the plus side, the morning coffee service was excellent. There’s a little microwave in the lobby next to the printer to use, as the rooms have refrigerators but no microwave. The housekeeping staff was lovely and worked so hard. Don’t forget to tip them!

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“Underwhelmed”

4 day stay for family event. Check in was simple and quick. We had requested early check in and were accommodated. Hotel looks like an older building with updating. King room was very typical. In room fridge and coffee maker. Bed was fairly soft. Pillows were pathetic - way too soft and unsupporti… more

4 day stay for family event. Check in was simple and quick. We had requested early check in and were accommodated. Hotel looks like an older building with updating. King room was very typical. In room fridge and coffee maker. Bed was fairly soft. Pillows were pathetic - way too soft and unsupportive. Bathroom was small. It was 100+ degrees for most of our stay, and the room AC took 2 days to cool the room adequately. WiFi was free and nonexistent. We could never get a signal for more than a couple minutes in our room. Ice was non existent. Every ice machine on 2 floors didn’t work during our whole stay. It was reported 2x, and, on the third time reporting it, we were told “sometimes they work, sometimes they don’t”. Food service was a mediocre breakfast buffet for $22/pp. in the evening, I specifically asked about ala carte breakfast, and was shown a menu. In the morning, we were told there was no ala carte, only the buffet. Staff seemed surprised that there was a menu. There was a small vending area by the front desk, and that’s all. We were told we could order room service, but we didn’t like the costs, nor the idea of eating on ourbed. We did not check the pool. Overall, I expected more for $270/night. It was not the Marriott experience we expected.

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