Best Western Plus Glendale

“Comfortable and Clean”

It was pretty good - clean and everything was in working order. Loved that they provide the liquid bath soaps and shampoos in the shower. Shower and bathroom was clean. Beds were clean. Staff was helpful. I was concerned about rude staff who would rush you out for check out. But we weren't ru… more

It was pretty good - clean and everything was in working order. Loved that they provide the liquid bath soaps and shampoos in the shower. Shower and bathroom was clean. Beds were clean. Staff was helpful. I was concerned about rude staff who would rush you out for check out. But we weren't rushed. We checked out about a few minutes after the check out time, 11am - possibly even 11:05am. No one rushed us or gave us any hard time for it. Check-in was smooth. Breakfast area was small but the selection and quality were better than other Best Westerns we stayed at - possibly because it's a Best Western Plus. We had a corner room where the bathroom faced the freeway - and it was noisy. You can hear the freeway noise in the bathroom, but the room didn't face the freeway and was quiet. Location was good - next to freeway and Target/mall with Asian offerings (Seafood Market, japanese restaurant,etc).

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“Great Breakfast, not much else.”

I stayed in November 2024. The breakfast is the best I've encountered nationally. It changes slightly occasionally which is a nice change. I started off in 306, the mini fridge wasn't cold enough for my medicine or to make a can of soda cold. So I ended up keeping my medication on ice in my ice c… more

I stayed in November 2024. The breakfast is the best I've encountered nationally. It changes slightly occasionally which is a nice change. I started off in 306, the mini fridge wasn't cold enough for my medicine or to make a can of soda cold. So I ended up keeping my medication on ice in my ice chest overnight. Smallest mini fridges ever seen and three inches taller than the mini-microwave. All three rooms Smelled dusty, which seemed odd since there is no carpet. One reeked of mildew or mold. I ran my air purifier whenever in the room due to Southern California's hazardous pollution. Windows open, which is great for airing the room. Loud street and freeway traffic noise, didn't hear it much while sleeping. Running the air conditioner or heater helps with the noise. Multiple tiny pillows, so bring your own full sized pillows Strange toilet cramped into a tiny restroom with shower and sink. Reminded me of a small mobile home. Bed is relatively firm. But I got a good night of sleep. Small parking area with small spaces that are billed at $12.00 extra per night, you won't see that clearly disclosed on the BestWestern membership website or app, its kind of hidden. I've lived in hotels and motels of all brands across the US and Los Angeles County for five months, this is the only location that added a parking fee. When I asked if they charge extra for parking because it's on leased land or something else. The front counter person said, "all motels in Los Angeles County charge for parking". This is 100% False. The parking fee makes the lower looking mid-week prices the same or higher as other brands. $100 deposit. This is normal for most hotels and motels in case you damage something. Old elevator and challenging to use luggage Carts. But better than no Carts since there are three floors. Room decor looks good and had decent office chair. But not a suitable location if you need to work from your room. The basic King Bed room is very small considering the prices, especially the weekend prices. You can get double the space and a King Suite at the nearby Pasadena Best Western Suites for a lower price without a parking fee. A small King Bed room here, weekend and off season November for a Diamond Tier Member was $187 when parking fee is included. There are so many better options for that price. In five months of reviewing motels and hotels across the US. This location had the only breakfast I felt it was worth getting up to eat. They have the best variety over any place to date and they change it a little during the week. That's a big deal if you're staying a week or more. I moved rooms three times. Room 306 had a bad fridge. Room 315 had a missing door latch, Room 308 had floor uplifting, a sticky door lock and a thick piece of plastic floor edging strip between the bathroom and room that I tripped on several times. The air conditioner filters of all three rooms had been cleaned. Very rare in my experience. T.V.s were large but offered a poor channel selection for the price. This location has lots of minor maintenance issues that can be and should be easily fixed. At the prices it should be better The staff were mostly friendly, an employee running the breakfast kitchen ignored me whenever I greeted her. Didn't seem to want to be there. Smallest room I've stayed in for the price and overall one of the least comfortable rooms I've stayed in. When booking here, I thought I was getting an upgraded experience due to the price and it being a BestWestern "Plus". Other than breakfast it was a downgraded experience for my U.S Best Western stays. I moved to a different location and brand instead of extending here. The weekend price wasn't justified and the rooms were not very comfortable.

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