Virginia Crossings Hotel & Conference Center

“Comfortable , clean and spacious room”

Comfortable, clean, spacious room with lovely bathroom and powerful shower. Ironing board , Iron and air conditioning that wasn’t noisy or smelly ! Corridors felt quite tired and so we were pleasantly surprised on entering our room. We only stayed one night but slept well. We enjoyed the food at... more

Comfortable, clean, spacious room with lovely bathroom and powerful shower. Ironing board , Iron and air conditioning that wasn’t noisy or smelly ! Corridors felt quite tired and so we were pleasantly surprised on entering our room. We only stayed one night but slept well. We enjoyed the food at the restaurant and enjoyed the fire pit in the evening. Breakfast wasn’t included so cannot comment. Pool area was clean and quiet. Lovely to relax at but nothing outstanding about it. Grounds are lovely. Hotel is huge set in vast grounds of a golf course. Feels soul less when empty but we did enjoy our stay here.

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“Charming, but needs a refresh”

This hotel certainly has its charms. The architecture and grounds are beautiful. The staff are polite and professional, always ready to assist with a smile; we felt welcomed and valued as guests. However, the hotel is showing signs of age and is in need of some updates. The décor, while charmi... more

This hotel certainly has its charms. The architecture and grounds are beautiful. The staff are polite and professional, always ready to assist with a smile; we felt welcomed and valued as guests. However, the hotel is showing signs of age and is in need of some updates. The décor, while charming, feels outdated and could use a modern touch. The facilities, too, could benefit from some improvements to meet the expectations of today's travelers. The showers are not user-friendly as the step up is a good foot off the floor. While the nightstands do have USB plugs and the bedside lights are nice, the other lighting in the room is harsh and unfriendly. Room service was friendly and the meal was tasty, but they gave us plastic silverware to eat a steak, which didn't work out quite so well. The elevator is terrifying, with dingy carpet and no ventilation. In fact, the air quality in the hotel often felt stuffy, which made for uncomfortable rides in the elevator and walks in the hallways. While we enjoyed our stay for one night, I do not believe we would return, especially not for an extended stay.

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“Business travelers avoid this place”

The room is a failure for business travelers. I will use room 108 as an example. What does business traveler need? 1) Reliable lighting. 2) A work station. 3) Access to electrical. 1) There are good lights over the night stand. But you can not move them so you can work on the bed. There is on... more

The room is a failure for business travelers. I will use room 108 as an example. What does business traveler need? 1) Reliable lighting. 2) A work station. 3) Access to electrical. 1) There are good lights over the night stand. But you can not move them so you can work on the bed. There is one floor lamp with a foot clicker that does work consistently so you have to unplug it from the wall at night. That is by the bed. The chair in the room is across the room from the light so if you want back lighting, you will have to move the chair and block your access to the side of one of the beds. 2) there is no work station. The coffee table is low, but but can work as function table but you will be slouching forward. Not good for your back. Moving the chair to the coffee table will block the walkway. The ottoman can be moved to coffee table but be careful about tripping on it. The best work station in the room is the chaire and ottoman combination, but you have no back lighting to help you review documents. 3) The electrical need a major overhaul and system check. The night stand has 4 plugs and 4 usb ports, but no power going to it. So to plug in a cpap machine we had to unplug the clock on the table and found a rats nest of cables that would not pass a building inspection. By the coffee table is an electrical outlet that is inaccessible since the table is bolted into the dresser. The rest of the electrical plugs are so far away from a flat surface that you will need to set up a charging station on the floor for your electronics or bring a 4 foot power strip. so you can set something up on a bureau. IF you have a large convention be prepared for the lack of luggage carts. Also the Monroe building 1st floor access has a sign on the door to push button for automatic open, but they never bother to install the buttons for those of your patrons who are in wheel chairs. And the door is so heavy that I doubt it meets ADA requirements so that a person in a wheel chair can get out of the building without assistance. Housekeeping - They have an employee who needs proper training. While they did knock they did not announce themselves and just barged into the room not even waiting for us to ask who was knocking. How does this place keep its standing as a Hilton hotel? The electrical problems can be fixed if maintenance actually surveys/updates the room and installs a $10 flat plug power strip behind the coffee table.

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