The Ridgeline Hotel-Estes Park, An Ascend Hotel Collection Member

“A classic!”

I spent three nights at this hotel and at first I was a bit confused by it... the modern section of the lobby and then the kind of dated corridor of rooms. Then I looked at the photos outside of the games room and it all made sense - this is a classic hotel from the early 70s... a 'holidome'! T... more

I spent three nights at this hotel and at first I was a bit confused by it... the modern section of the lobby and then the kind of dated corridor of rooms. Then I looked at the photos outside of the games room and it all made sense - this is a classic hotel from the early 70s... a 'holidome'! The rooms in the pool area were once prime! I am not going to go into a huge breakdown of my stay except to say that the room was good and up to date. The bed a little hard. Loved the free Starbucks coffee, Tevana tea and the flavoured sparkling waters in the lobby. All of the staff were lovely and kind. There are five things I recommend to Holiday Inn Estes that would make this hotel great... 1. put back the clear glass in the ceiling of the pool to give it more light - it would change this area and make it so much more inviting. Right now it's way too dark, especially for the people staying in the rooms. Look at the original design.. it was perfect. 2. Please stop playing Sponge Bob on repeat in the pool. 3. Stop charging for the breakfast. This is the same average/acceptable breakfast that every other Holiday Inn puts on for free. It is not worth $17.99. You would have a lot more people having breakfast and tipping your staff. 4. Fix your air con in the rooms - it sounds like a raging storm is going on outside when it's running. 5. Add safes to the rooms. I didn't like not being able to lock my valuables away, especially when I came back to my room and the door had been left open by the cleaner. My stay would have been a 10/10 if the above were implemented.

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“Nice amenities”

Close to main drag with stores and restaurants by a short walk. There are closer places to stay but this is close enough. We ended up driving to the main strip but could walk. Plenty of free parking lots on main strip. Hotel had a lot of amenities such as fire pits with coupon for a s’mores kit ... more

Close to main drag with stores and restaurants by a short walk. There are closer places to stay but this is close enough. We ended up driving to the main strip but could walk. Plenty of free parking lots on main strip. Hotel had a lot of amenities such as fire pits with coupon for a s’mores kit per person per stay included. There is a $15/ day charge for amenities. Had indoor pool and hot tub. Pool was nice. Only complaint was they had disco lights on Thursday night which was annoying. Nice game room with old time arcade games for no charge with pool table, ping pong table, basketball goal and foosball. Had workout room but this really needs to be redone. Had old treadmill, bike and couple other things. Few kettlebells and weights. Free weights were lacking. Nothing between 5# and 20#. No free breakfast. Has a restaurant where you can purchase breakfast buffet for $17.99. Does have free Starbucks machine and flavored water machine. Room was comfortable with small mini fridge and 1 chair. Didn’t care for lamps by bed which dangled face down and pillows were not comfortable. Shower made a noise when it was running but bathroom very clean and showers worked well. Provided in room for use was pair of binoculars and a walking stick which we made use of. All in all I really liked the hotel. It was nice coming back each night and having options of things to do.

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“Pricy but sad room”

The bad: 1. Pricey room and breakfast: we paid average $400/night, it was the same room rate as we paid for at a 4-stars hotel in downtown Denver which breakfast was included. 2. The room definitely need some TLC: it was dark and the light fixtures look really sad; a big portion of the curtai... more

The bad: 1. Pricey room and breakfast: we paid average $400/night, it was the same room rate as we paid for at a 4-stars hotel in downtown Denver which breakfast was included. 2. The room definitely need some TLC: it was dark and the light fixtures look really sad; a big portion of the curtains were derailed and we have to use the hotel hanger with clips to temporarily fix it; the bathtub drain was clotted; the sofa was falling apart (Pictures attached), and the bedsheets were so wrinkled that we thought they probably didn’t change the bedsheets. 3. The common area carpet is very filthy, it seems like hasn’t been vacuumed or carpet cleaned for months. The good: 1. Location: this hotel is only a short drive to downtown and 10-15min drive to Rocky Mountain national park. 2. All you can drink Starbucks coffee and sparkling water with flavors to choose from.

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