Homewood Suites Durham Chapel Hill

“You lost me at breakfast”

We liked the location and the staff was friendly but we may not be back. The facility is reasonably well maintained and the rooms have a nice layout with a bedroom and separate kitchen/living area. The kitchen has barely adequate utensils but probably enough for transient visitors. The brea... more

We liked the location and the staff was friendly but we may not be back. The facility is reasonably well maintained and the rooms have a nice layout with a bedroom and separate kitchen/living area. The kitchen has barely adequate utensils but probably enough for transient visitors. The breakfast area is nice but the 'free' breakfast was the worst I have ever had at a Hilton franchise hotel. The first morning the scrambled eggs were runny, the second day the frittatas were overcooked and hard as little hockey pucks. There were no biscuits, no pancakes or waffles and minimal toppings for toast and bagels. Oh and the bananas were bright green. What distinguishes a good hotel from a mediocre one is attention to detail. This hotel failed miserably on breakfast, they should be embarrassed for presenting their breakfast as actual food. Management should have breakfast here every morning and perhaps some improvements would be made. We have stayed here before but not again. If you find this review useful, please click the helpful box.

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