Extended Stay America Orange County Anaheim Convention Center

“Very nice accommodations”

Very pleasant stay. The staff was helpful. I would stay again. Good value for that area. The location was perfect for our needs. Room was clean and comfortable. I also felt very safe at this hotel. I would highly recommend to anyone needing good lodging

“It was awesome”

Amazing and the staff was great, verry welcoming britny in the front desk, the rooms are very clean and everything was very convenient to walk. They cleaned the rooms good and everything was peaceful is what we were looking to get. I will defenetly come back!!

“Staycation for two.”

Kyle the manager was very helpful the night before check in when I called and asked all of my questions. The check in process was very easy. Kyle let us know the room was recently renovated and we were the 2nd family to stay in the room. When we got to our room we were pleasantly surprised with the… more

Kyle the manager was very helpful the night before check in when I called and asked all of my questions. The check in process was very easy. Kyle let us know the room was recently renovated and we were the 2nd family to stay in the room. When we got to our room we were pleasantly surprised with the amenities you get when booking. A kitchen with burners, a microwave. If you need dishes or cooking utensils the front will bring them up to you upon request. However, there was an issue with the shower in our room. I don't know if the caulking was missing or the tape on it was coming off, but it sprayed the ceiling, the floor and all the way to the bathroom counter. I immediately notified the front desk and the gentleman with the wavy brown hair was very nice (didn't have a name tag). He came right up. He took pictures of the shower head and all that was wet. He did let us know that the hotel was going some renovations and that was the reason for the shower issue. We were offered a room move, but we were already settled in. I just wanted to make the staff aware of the issue. The noise level was wonderful didn't hear anything except a dog barking for a few hours straight but fur babies are welcome and they like to talk at all hours of the night. :) All in all I would def recommend this hotel and will be booking again in the future.

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“Fine for sleeping”

We stayed here for a few days for our trip to Disneyland. The property was undergoing renovations, and there was a lot of dust everywhere, and things looked half finished (missing paint/baseboards in the lobby, tiles missing, etc). Our room was decent, and it was very nice with small kids to have a… more

We stayed here for a few days for our trip to Disneyland. The property was undergoing renovations, and there was a lot of dust everywhere, and things looked half finished (missing paint/baseboards in the lobby, tiles missing, etc). Our room was decent, and it was very nice with small kids to have a kitchenette. The hotel is about a 20-25 minute walk to Disneyland, or you can use the ART shuttle, which picks up and drops off in the parking lot of the hotel. The breakfast consisted of coffee and pre-packaged muffins. Our first morning, I opened a muffin and it was moldy, so we stayed away after that. Our biggest issue was with parking. Upon check in, Nico at the desk told us we had to pay $10 per night for parking, even though the listing said parking was free. He told us it was an Anaheim rule, and we needed to pay in order to get our parking pass. Things started to seem suspicious when he told us we could only pay in cash, and he started knocking the price down. We eventually paid to avoid our car being towed, and spoke with the manager, Kyle, the next morning, and he assured us parking was free, and told us Nico shouldn’t have charged us. He gave us the cash back, but didn’t seem concerned that his employee was taking money from customers. Overall, you get what you pay for, and this hotel was a cheap option close to the parks. It was fine for sleeping, but don’t expect much out of your stay.

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