Disney's Paradise Pier Hotel

“Outstanding Remodel, elevators can be slow.”

We absolutely loved the hotel. The Paradise Pier was clearly gutted and this remodel is fabulous. The rooms are well laid out, well lit, spacious with a bright spacious bathroom. The beds and pillows were comfortable. The elevators with the system of selecting your floor in advance can be slow… more

We absolutely loved the hotel. The Paradise Pier was clearly gutted and this remodel is fabulous. The rooms are well laid out, well lit, spacious with a bright spacious bathroom. The beds and pillows were comfortable. The elevators with the system of selecting your floor in advance can be slow but one elevator was down during our entire visit, so once that is in working order the situation may be improved. I read reviews saying you could hear noise from other rooms easily and when we walked into the room there was a sound machine which made me nervous about potential noise. I tend to be a light sleeper. There was no problem at all. The sound machine was just a nice addition if you wanted to use it. We stayed on the 14th floor with Club access. The Club was great (what a great coffee machine; cappuccinos, lattes) although the variety of food options could be better. I do think the club should be open later than 8pm though. The staff in the hotel were incredibly nice; every single one we encountered. The Pixar theme is well done including the live piano player from Soul to the appearances from Bing Bong in the lobby. It's a short walk just across the street to California Adventure through the dedicated gate for Pixar Place guests and a quick walk through the Grand Californian Hotel to Downtown Disney and on to Disneyland. This hotel is actually much closer to the parks than the Disneyland Hotel. We would highly recommend this hotel.

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“Wonderful Stay”

My family stayed at Pixar Place in June. There were still some renovations happening but our room was wonderful. Every special “Pixar” touch in the decor was really cute and clever. My kids had fun figuring out what character would be on the elevator floor each time we took the elevator. The lofi P… more

My family stayed at Pixar Place in June. There were still some renovations happening but our room was wonderful. Every special “Pixar” touch in the decor was really cute and clever. My kids had fun figuring out what character would be on the elevator floor each time we took the elevator. The lofi Pixar music is such a cool touch. Small things like this made it so special for my 4 and 6 year old. We loved how easy it was to walk to the parks, and the special entrance into DCA was amazing. The splash pad and water slide were great. I do think the pool is a bit small for the hotel size but the pool deck had fun activities and firework viewing that we took advantage of. Can’t wait for our next visit!

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“Elevator terrible design”

Hotel was clean and nice, staff was nice and welcoming. Food, well, we have some great food and other times not so great. My biggest concerns was the elevators. The dumbest design ever. At first I thought it was the coolest thing. (we got their late and it was not busy at all) Their is a pad outsid… more

Hotel was clean and nice, staff was nice and welcoming. Food, well, we have some great food and other times not so great. My biggest concerns was the elevators. The dumbest design ever. At first I thought it was the coolest thing. (we got their late and it was not busy at all) Their is a pad outside the elevator. You push the number your floor room is at and wait for a letter to open up. ( A-D, but D was not working so there was only 3 working at a time. Great, when it's not busy, but the worst experience mostly in the mornings. Some people are checking out, some are heading to the park. Others are getting breakfast. Some of the elevators had room to go up, but if it wasn't your letter it won't stop their. The last day before check-out, I stayed in the 5th floor of the hotel. When I pressed the the L button ( ground level) and waited. every single time I waited the elevator was full. Then I had to push the (L) button again. I waited 20mins, after that. I decided to take the stairs. I felt bad for the other people that waited their due to having wheelchairs. The elevator suck. Bring back how they use to be. The buttons inside the elevator.

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“Slippery pool deck- but great hotel”

MAJOR POOL SAFETY CONCERNS. pool deck was extremely slippery- multiple children falling even while just walking. Apparently not a new issue-l other guests said same spot was slippery last year. Complained to Matt at pool deck who placed a mat over spot but it was gone the next day. Made fun of me … more

MAJOR POOL SAFETY CONCERNS. pool deck was extremely slippery- multiple children falling even while just walking. Apparently not a new issue-l other guests said same spot was slippery last year. Complained to Matt at pool deck who placed a mat over spot but it was gone the next day. Made fun of me for pointing out safety concern. Matt is clearly incompetent at his job and would like the hotel to get sued for injured guests. Pool was also very cold- everyone was in hot tub but max 8 ppl allowed. Disappointing since it’s a kids hotel. Slide was closed over the weekend for “maintenance” Front desk was amazing. Restaurant and room service were amazing.

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