Atheneum Suite Hotel

“A Sweet Experience inan Suite Hotel!”

After being a hospitality professional for over 20 years, my expectations for exemplary service and accommodations is high, but I try to lower my anticipation before checking in. The Atheneum? An all-suite hotel redeemed my faith and believe in outstanding service and immaculate properties! Wo... more

After being a hospitality professional for over 20 years, my expectations for exemplary service and accommodations is high, but I try to lower my anticipation before checking in. The Atheneum? An all-suite hotel redeemed my faith and believe in outstanding service and immaculate properties! Wow. Just wow.... The hotel is conveniently located within easy walking distance of numerous venues, attractions, restaurants and neighborhoods that make up downtown Detroit. The hotel is surrounded by numerous options that can keep you well-fed and entertained throughout your stay. Parking is available through the hotel valet ($30 per day), but opt for the clean, secure and safe public garage across the street to save a few bucks. Click the Metropolis QR code and set up is finished within minutes. The app allows you to come and go as you please without dealing with a ticket booth or long lines. Detroit’s People Mover is within steps of the hotel and offers quick and cheap transport to the various neighborhoods at $0.75 per ride! Let’s talk about the hotel… It is beautiful! Marble lobby. Plush seating. Lively bar. Fully-staffed front desk, security, bellman and valet departments. Each and every employee we encountered was helpful, friendly and offered suggestions for dining and entertainment. The hotel is connected to a nearly shuttered atrium/arcade with a once-gorgeous multi-story waterfall (it was out of service and drained), but access (indoors) gets you to Fishbones Restaurant (highly recommend). Elevators are plentiful and fast. Common areas are very clean. Inside the suite, it was luxuriously appointed with traditional décor that felt like we were VIPs. Wonderful walls of windows (although we faced the less-than-appealing empty building that houses the ‘gentlemen’s club.’). We love the suite (bedroom and living room separate) arrangement and huge bathrooms stocked with fluffy towels and complete with deep soaking tub. There is a mini frig in the living room and coffee maker. No microwave, so plan your left overs accordingly. We are members of the iPrefer program, but unfortunately were not offered early check in, late check out or room upgrade. Wi-Fi is complimentary and connects easily within a few clicks. The program allowed us to save a few bucks, but I was not prepared for the nearly 15% add-on charges of the local county taxes, suite tax and development/assessment fees. Whoa! Even with recovery from the add-on fees, I’d still highly recommend the Atheneum because of the superior service, beautiful property, fantastic amenities and proximity to entertainment and dining. If you’ve never experience an all-suite hotel, visit the Atheneum for a sweet experience!

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“Beautiful place”

The hotel is lovely. Check in was easy. My room had an area with a sofa and down several steps was a big bedroom. The bathroom had an enormous bathtub. I was a little upset to find out the bottles of water in the refrigerator were $5 a piece. When I stay at the Hilton, water is free. Parking... more

The hotel is lovely. Check in was easy. My room had an area with a sofa and down several steps was a big bedroom. The bathroom had an enormous bathtub. I was a little upset to find out the bottles of water in the refrigerator were $5 a piece. When I stay at the Hilton, water is free. Parking was $20 and was fast and easy to drop off the car. Staff was helpful. I would stay here again.

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“Mixed”

We had a business event at this hotel. My feelings are mixed. Check in was easy. The team member was personable, polite and customer focused. I was fortunate to get a room/suite on an upper floor. The hotel is mature. It’s clear to see that the hotel team works to keep up with maintenance. ... more

We had a business event at this hotel. My feelings are mixed. Check in was easy. The team member was personable, polite and customer focused. I was fortunate to get a room/suite on an upper floor. The hotel is mature. It’s clear to see that the hotel team works to keep up with maintenance. The style of the hotel reminds me of the movie ‘Action Jackson’ in the way that it is styled. The bathroom was larger than most. Getting in and out of the large soaking tub was challenging. I was disappointed that the facility didn’t offer a sundries area/store. Our conference room attendants and team members were extremely attentive and positive. The lounge team lacked enthusiasm.

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