Hyatt Place Des Moines Downtown

“Bucket List trip stay”

Spent 5 nights here in Downtown Des Moines. Rooms excellent. Breakfasts really good choices and Toni in the kitchen was always happy upbeat and smiling. This was my bucket list trip to visit John Wayne Museum in Winterset and Pam helped me arrange a taxi to get there and back. Yellow Cabs were bril… more

Spent 5 nights here in Downtown Des Moines. Rooms excellent. Breakfasts really good choices and Toni in the kitchen was always happy upbeat and smiling. This was my bucket list trip to visit John Wayne Museum in Winterset and Pam helped me arrange a taxi to get there and back. Yellow Cabs were brilliant. Emma on Front Desk pointed me in the right direction for Food, Tupelo Honey and The Royal Mile are excellent places to eat. Try St Kilda too, a bakery and eaterie in Des Moines. The hotel is really well placed to visit the whole area and the Skywalk helps you get your bearings. Great hotel and thoroughly enjoyed my stay. Thank you

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“Excellent overall hotel”

The property was very well cared and maintain. The breakfast was delicious in the area, very pleasant and welcoming. Everything was great, and the best was the staff and their willingness to help and friendliness. They were very accommodating and made it for a very enjoyable experience for me and m… more

The property was very well cared and maintain. The breakfast was delicious in the area, very pleasant and welcoming. Everything was great, and the best was the staff and their willingness to help and friendliness. They were very accommodating and made it for a very enjoyable experience for me and my parents.

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“Lots of good and lots of bad”

What I liked: Great location, take the skywalk anywhere, parking was easy and accessible, ladies at front desk super nice, Honey Tupelo restaurant across the street was great. What I didn't like: Hotel in major need of modernizing, couch in our room was so worn and dated, lack of attention to detai… more

What I liked: Great location, take the skywalk anywhere, parking was easy and accessible, ladies at front desk super nice, Honey Tupelo restaurant across the street was great. What I didn't like: Hotel in major need of modernizing, couch in our room was so worn and dated, lack of attention to detail throughout the hotel, lots of stuff didn't work, empty soap dispensers, etc.

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“Outdated hotel”

Great location downtown but the hotel needs a lot of work. -rooms are outdated and need a refresh like painting, outlets, and amenities. Carpet is old. -hotel gym doesn’t have workout mats or a working water station (why keep a water jug out that doesn’t work?). They do have a Peloton bike, whi… more

Great location downtown but the hotel needs a lot of work. -rooms are outdated and need a refresh like painting, outlets, and amenities. Carpet is old. -hotel gym doesn’t have workout mats or a working water station (why keep a water jug out that doesn’t work?). They do have a Peloton bike, which is a plus. -parking garage is across the street, making it inconvenient to check in (you must check in first) and check out (having to lug your suitcase across the street) -breakfast is served until 9. I got downstairs 1 minute before 9 and started plating. The worker started putting away food, which is fine, but maybe give me a moment to get my toast before you go around taking food away around me. Overall, I won’t be back.

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