Hotel Teatro

“Puts the Customer Experience First”

We discovered a fairly extensive housekeeping/maintenance issue in our assigned room upon arrival. I went back down to the front desk to let them know. Beth at the registration desk jumped into action immediately to move us to another room that was an upgrade. She also gave us a bottle of wine. It’… more

We discovered a fairly extensive housekeeping/maintenance issue in our assigned room upon arrival. I went back down to the front desk to let them know. Beth at the registration desk jumped into action immediately to move us to another room that was an upgrade. She also gave us a bottle of wine. It’s refreshing to know some companies empower their teams to take action to ensure a great customer experience without needing to call management. We were very happy with her responsiveness! Thank you, Beth!

less

“Outstanding”

The staff and the rooms were amazing. We will definitely stay there again. From the time of check in with the valet, until check out everyone was really great. I would recommend the breakfast burrito in the AM. Thanks so much for a great stay, see you next time

“Everything Right”

What a cool hotel. The historic touches are awesome, the Prosecco on arrival makes a tough day of travel disappear. The food, through room service and in the restaurant, was delicious and the location was perfect for going to the theater. We will be back!

“Cute hotel--loud and old elevator”

I went to Denver solo for the Myles Kennedy show at The Summit, which was suddenly cancelled due to the snowstorm in Kansas City (where the band was driving in from). So, I have this hotel room in Denver that is non-refundable because I booked through Expedia (I seriously need to learn my lesson w… more

I went to Denver solo for the Myles Kennedy show at The Summit, which was suddenly cancelled due to the snowstorm in Kansas City (where the band was driving in from). So, I have this hotel room in Denver that is non-refundable because I booked through Expedia (I seriously need to learn my lesson with that) and I was already there so I just stayed and went shopping and to the movies. The hotel is super cute and "boutique" style. The rooms are small but clean and comfortable, but I was put by the elevator which was VERY noisy and old. I had to turn my fan app on my phone up just to drown out the noise. Speaking of the elevator, there were only two and it took forever to get anywhere as it was old and creaky and slow. Also, I did not get my "complimentary Prosecco" at check in because they were out and they said to come back later. I forgot about it and ended up just purchasing the $20 glasses of wine at The Nickel hotel bar/restaurant. The best part for me was probably the food. I had a fish entree at the bar called Colorado Trout with White Wine and Capers that was absolutely incredible and almost made everything else better. While I would stay here again, I would ask to be put away from the elevator and remember to go back for my prosecco. The location is perfect--right in LODO Denver, so there are a ton of restaurants, bars and shops nearby or an uber ride away.

less