Harbour Beach Oceanfront Resort

“Stay Elsewhere”

Great location with easy beach access. We walked everywhere. However... Whatever you do, DO NOT rent unit #213. Both of us are US Army, one active and one retired. It is the worst place we've ever rented. Cleanliness: Where do I begin? The stove top, oven, dishes, pots and pans, shower curtain... more

Great location with easy beach access. We walked everywhere. However... Whatever you do, DO NOT rent unit #213. Both of us are US Army, one active and one retired. It is the worst place we've ever rented. Cleanliness: Where do I begin? The stove top, oven, dishes, pots and pans, shower curtain, hair covered plunger, water stained wall décor… Fortunately, all we did in the unit was sleep, shower and get dressed for the next adventure. The “Amenities”: The refrigerator is older than me. It was white; now is it cracking and yellow. The door frame in between the bedroom to kitchen and living room is all around cracked. Hinges are missing screws and are pulling away from the wall. Just a matter of time before it all falls down. The shower handle has now officially broken off. The first two days, it was a struggle to turn the water on and off. Maintenance arrived and validated our various complaints, but could not act without the owner's approval. To take a shower on our last day, we asked one of the maintenance men for a pair of Vice Grips. That's how we were able to turn the water on and off. Maintenance was able to fix the sliding closet doors; which were both off track. Not really a necessity. Can't truly use the closet. There is too much junk stored in it. Vacasa guest services did the best they could. But in the end, we were stuck with a crap unit. This review is primarily the owner's fault. It is clear they take the money and spend it on themselves. They don't reinvest in the property. But as a “full service” property management company, Vacasa also bears some responsibility. As one who has owned several properties and fired two property management companies, it is a "full service" property management company’s responsibility to ensure rentals are up to standard. Lesson learned, review the management company prior to booking a rental with them. If Vacasa is the property management company, look elsewhere.

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“yeah - it worked at the time ”

Our room was on the disappointing side (Room 107). The decor for the most part was OK but the unit lacked maintenance. The shower drain cover wouldn't stay on and their was no drain plug for the jetted tub. Cleaning: we wished there was access to a broom and dustpan so we could sweep up the floo... more

Our room was on the disappointing side (Room 107). The decor for the most part was OK but the unit lacked maintenance. The shower drain cover wouldn't stay on and their was no drain plug for the jetted tub. Cleaning: we wished there was access to a broom and dustpan so we could sweep up the floors a bit and regarding housecleaning - don't want to guess what was on top of the fridge in the layers of dust. Liked that small samples of shampoo/conditioner/soap were provided, they smelt nice and there was enough to last the time we were there. It was easy access to the nice pool/hot tub and had a good patio area. Looking at some other patios it would have been nice to have cushions on the seats as to be more comfortable. Also we wished that we knew it was our responsibility to purchase toilet paper, paper towels, laundry soap and pool towels. The bed was ok but the cheap dowels used as curtain rods did not allow the curtains to close all the way, gaps that made us feel a lack of privacy (especially with being on main floor). Beach access is blocked directly from hotel but there is park right next door so that worked out (can't help seawall damaged from storm but this location was one of the few that had a working pool on that portion of the beach). All in all it worked out for the time we were there but will not be adding this as a future vacation destination. Just wish a little more TLC was put into the unit itself.

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