Description
Facilities: The hotel has a lift and features 198 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with di… more
Meals: The dining area includes a restaurant and a bar. Breakfast and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Parking (extra charge)
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Wake-up call
- Sale of tickets
- Library
- Public bathroom
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Vending machines
- Wedding service
- Play area
- Babysitting service
- Poolside huts
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Bowling
- Dance hall
- Video games
- Smoking
- No smoking allowed anywhere in the hotel
- Non-smoking rooms
- Restaurants
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Activities
- Water sport facilities (on site)
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 822 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Dallas - Texas
Showing 5 featured reviews out of 822 TripAdvisor reviews
M
Margrett L
05/01/2025
“How your staff interacts with guests is what makes me like this hotel!”
After flying all night and waiting hours to get into a room, I finally got to my room exhausted. Flew here to spend time with an SMU swim athlete, my Neice. Unfortunately, we were exactly underneath a bunch of construction and could not rest. We called and spoke with Etiene, at the front desk. H… more
A
Andreapriest1997
05/01/2025
“Wonderful”
I stayed here with family and had a wonderful time. I went to the spa and had Sharon as my masseuse and she was incredible. Morgan, the receptionist at the front desk of the spa was also so kind and professional. All of the staff that I interacted with made my experience better and they were so che… more
P
Paul O
04/01/2025
“Best hotel in Dallas”
Etienne is the best! he went out of his way to take care of me! this is the only hotel I stay at in Dallas and I will continue to stay here because of the outstanding service I receive at the front desk. KNIFE is great too. BEST BURGERS IN DALLAS!!!!
D
Daniel B
30/12/2024
“Top Notch”
This was a top notch experience. Great customer service, very clean, and peaceful. I had the fire and ice spa package and my wife had the winter wellness spa package. We had great staff: Danisha, Carlee, and Joshua. If you go, make sure you enjoy the serenity room!
K
Karen L
28/12/2024
“Great service Taylor and Alan!!”
I stayed here for Christmas Eve and Christmas Day to visit my family and it’s not a bad hotel at all, it has much potential. They are under renovation right now so the noise is super loud and disturbing early in the morning. I dined at the restaurant knife and although the service could be better t… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info